Network Support Unit Engineer

Description de l'offre

about the role

To provide next level technical suppot  for Global customer service centers and Backbone supervision centers  by resolving low to medium complex backbone network problems referred to the team in an effective and timely manner keeping in view functional KPIs.To identify Backbone network congestion issues and co-ordinate with Network planning and rollout  teams to ensure timely capacity upgrades.To contribute to Network performance and customer satisfaction business objectives  by providing high quality second level technical support on all backbone network platforms and services in Orange Business ServicesTo implement  assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures

about you

Professional level of knowledge and hands on troubleshooting experience on one or more than one of the following technologies SDH/SONET, ATM, MPLS, IP, PPP/IP Dial, Frame-relay, PNNI, H-PNNI, IISP, PORS, DPRS, IS-IS, RIP, OSPF, BGP4 and M-BGP and hands on experience on  CISCO Routers and switches, Juniper routers and switches and Alcatel , Sood have sound knowledge on various routing protocols BGP,MPLS,ISIS,MP-BGP,IGRP,

           

additional information

Excellent Analytical and trouble-shooting skills and Good understanding of Telecom Service providers Networks and Services

department

Orange Intl Ntwk Infr & Svcs

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contract

Regular