Service Parts Engineering and Quality Assurance Trainee

Description de l'offre

Position Title

Service Parts Engineering and Quality Assurance Trainee

Mission and Main Objectives

Assignments in AS Engineering Support & Warranty Department, Service Parts Engineering & Quality Assurance Section

Aftersales Accessory/ Service Parts Quality Assurance Support
Aftersales Acc/SP Engineering QA main missions:

·  During new parts development, perform quality validation at key milestones, validate product release and approve supplier delivery
·  Solve problems of customer field complaints, improve supplier product quality and Quality Management System maturity
·  Evaluate new supplier, includes quality documentation audit and production plant on-site audit

Main Tasks & Responsibilities

Support all QA activities above for Nissan 2020 objectives achievement

Additional Tasks and responsibilities (include team management, if any)

Scope:
Nissan, Infiniti and Datsun Genuine Accessory and Service Parts

Aftersales Accessory/ Service Parts Quality Assurance - Activities:

·  Perform quality validation at key milestones, validate product release and approve supplier delivery
·  Valid key milestone during the part development to ensure each stake holder to respect the correct process
·  Valid engineering development output, tests, vehicle fitment check and drive test results in order to approve Product Release
·  Valid supplier mass production/ quality control process and approve for final delivery
·  Solve problems of customer field complaints, improve supplier product quality and Quality Management System maturity
·  Quickly grasp customer complaint details and liaise with Nissan engineer and/ or supplier for detailed root-cause analysis
·  Manage the countermeasure deployment and evaluate the effectiveness
·  Manage the recurrence prevention activity with engineering team and supplier for future project
·  Manage Field Quality Improvement activity with key suppliers including:
·  Monthly review meeting to follow field claim status
·  Calculate and negotiate the warranty cost amount and charge back to suppliers according to liability ratio
·  Build and follow regularly the action plan with suppliers to improve their Quality Management System maturity
·  Evaluate new supplier, includes quality documentation audit and production plant on-site audit
·  Perform documentation audit and/ or production plant on-site audit to evaluate new supplier
·  Give new supplier quality evaluation feedback to Purchasing to assist new supplier selection

Function

After Sales / Parts, Accessories & Service

Type of Contract

Internship/student placement

Site / Location of Position

France - Paris Area

Legal Entity

(NESAS) Nissan Europe SAS - Montigny Le Bretonneux, France

Part Time / Full Time

Full Time

Background & Experience

·  Engineering background, prefer Mechanical or Industrial
·  Project management skills
·  Keen to work in a Multicultural environment
·  Good written and oral English skills is required
·  Ability to work both independently & as part of a team
·  Strong interpersonal skills
·  Automotive engineering and quality management (ISO/TS16949) knowledge is an asset but not a must

Posting Description

 Nissan Europe After-Sales Conversion and Accessory Department: Marketing, Product Planning (NESAS, France); Purchasing (NTCE, UK); Engineering (NTCE, UK & NTCR, Russia)
 TCS-E (NTCE, UK)
 NMPC (Netherlands)
 NDS (Spain & UK)
 GAD (Nissan mother division in NML, Japan)
 Suppliers (about 40 active suppliers all around the world)