Tech Ops Site Support

Job description

The Tech Ops Site Support role will manage and maintain technology services at our facilities under long term MLA’s (Master Lease Agreement) as well as any Netflix owned properties.  It will partner directly with our Studio Infrastructure team acting as a point person for any technical buildouts, support requests or general inquiries.  For service efficiency, the role can assume collateral duties pertaining to our Asset Deployment Services team, which can include hardware/software deployment and asset storage and recovery logistics.  In addition, the role will act as tier 1 support for our studio support partners. 
·  Studio Infrastructure
·  Nerds (corporate IT)
·  AV
·  Network Engineering
·  Open Connect
·  Creative Tech
·  VFX
·  Post Production
·  Physical and Information Security
·  Facilities
·  Tech Ops

The intention of the Site Support Role is to provide exceptional on site support for our internal partners as well as our external production contractors. While the role will have a focus on facility management, it will have the ability to represent our product offerings on behalf of Tech Ops.  This includes our studio product offerings (Prodicle), Google apps, and other 3rd party solutions.