Bilingual Receptionist
BRAZIL
Job description
Netflix, the leading online movie and television subscription service globally, is seeking a Receptionist to join our Brazil office based in Alphaville. It’s an amazing time to be part of the pioneering Netflix team and to have a real impact as we expand rapidly into Brazil. As the receptionist, you will work closely with the Workplace Experience Specialist to make Netflix Brazil a world-class place to work, and you’ll also be part of our unique [culture](https://jobs.netflix.com/culture/#introduction). If you’re customer-focused, thrive in a fast-paced high-performance environment we would love to speak with you!
· Provide the highest level of customer service to all employees, vendors and guests
· Work cross-functionally with IT, AV and a team of administrative assistants
· Greet guests, candidates, and visitors to Netflix
· Building access and badges
- Manage building badge access & after-hours access
- Request and/or cancel badges/ accesses when necessary
- Visitor management
· Create welcome bags for any candidate interviews & escort candidates in/out if necessary
· Manage all communications via tickets for badge access & shipping and receiving requests
· Maintain and improve upon holistic office visitor experience
· Overseeing shipping & receiving program
- Receiving and sorting daily mail
- Forwarding legal mail to correct DL
- Tracking all mail (inbound/outbound) and communicating package deliveries to staff
- Tracking all shipping & receiving inventory, including packaging equipment
- Partner with other internal shipping teams or external shipping vendors when necessary
- Logistics (FedEx, local courier, shipping company)
- Paperwork (invoice request, AWB, commercial invoice, packing list)
· Lost & found
· Petty cash management
· Office supplies - ordering, inventory control & copy rooms’ stock
· Data tracking: guest count, visitor docs, and more
· Back up support and ad hoc facilities support
- Assist with calendar management in the office upon request