KAM Back-Office Assistant

Job description

KAM Back-Office Assistant

“Single-minded purpose and wide-ranging choice”

Nestlé Suisse S.A., La Tour-de-Peilz, Switzerland Undefined period of time, 100%

As a Key Account Specialist, you will collaborate with the Key Account Manager to develop and implement annual customer plans.

Key responsibilities

· Verification and nurture of productive business communication with Customer buyers to improve relationship with customers (Phone, Mail, Visits, ...)
· Support of Key Account Managers in: managing operational activities like annual planning of Trade Activities, assortment management, Promotional Planning and providing reporting and analysis.
· Delivery of accurate Trade activity on time and information such as off-invoice discounts and accruals. Ensure reliable tracking and reporting of TTS (CRM vs. KAM Tool alignment) and invoices process (Settlement) to guaranty the adherence to conditions framework.
· Ensure flawless E2E execution of promotional Trade Activities to support and liaise with Demand Planning. (Budget, Offer, volume planning, evaluation)
· Proactively construction and implementation of improvements to sales and cross stream processes and tools to deliver tangible benefits (e.g.: time savings, increased efficiencies etc).
· Adherence to all Company principles and policies including Nestlé Leadership principles, local Sales policy, Safety and legal regulations.

Education and experience

· Successful completion of a commercial apprenticeship or higher education degree
· Minimum 3 years of operational experience, preferably in Sales or Supply Chain roles (e.g. Demand planning, Customer service) in a similar market environment or trade structure
· Fluency in French and German, English would be a plus

Show us that you are able to make your own judgment and take decisions independently. You deliver proactive collaboration and keep the standards high in terms of organizational capabilities. Your passion is to fulfill customer needs and strive for operational efficiency. Your strong business perspective understanding makes the perfect candidate out of you. If you want to make a difference to our performance, apply in English at www.nestle.com/jobs .

The Nestlé Group is the World's leading Nutrition, Health and Wellness Company with 89,5 billion Swiss Francs in sales in 2016, more than 328,000 employees worldwide and 418 factories in more than 86 countries. We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset. Learn more about our Group and reasons to join us on www.nestle.com .