Offers “Merckgroup”

Expires soon Merckgroup

SAP Implementation Expert Commercial (F/H)

  • CDD
  • Molsheim (Bas-Rhin)
  • Sales

Job description



SAP Implementation Expert Commercial (F/H)

Your role:

 

As part of the Business Tools & Digitalization – Commercial Excellence - NEXT Recharged team, you will be responsible driving the management, improvement and implementation of new and existing business processes, systems and tools.

You are working and supporting all the PS commercial teams and will be working closely with the other LS business process specialists within the organization to provide the leanest solutions.

 

You act as member of the project team for the new system implementation and drive the implementation in his/her area of expertise as a Global Key User. You provide to Local Key Users the support for business process, system and tools used within Customer Excellence ERP/CRM. You align and review new requirements for the ERP/CRM systems. 

You coordinate testing, implementation and training of any future system patch, upgrade or release, & perform coaching activities with users.

 

Permanent contract based in Molsheim (67), with travels potentially up to 30% of the time.

 

Who you are:

 

·  4-6 years of experience in working in a customer care environment of commercial and service oriented company
·  Bachelor degree in a relevant area and/or experience in people management in Customer Service environment
·  Deep understanding of ERP and CRM landscapes
·  English good oral and written levels
·  Experience in working in multi-cultural environment

Job Requisition ID: 195159

Location: Molsheim

Career Level: D - Professional (4-9 years)

Working time model: full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: Implementation Manager, SAP, ERP, CRM, Technology, Customer Service

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