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Offers “Merckgroup”

days ago Merckgroup

Identity Access Management

  • Internship
  • Bangalore ( Bangalore Urban )
  • IT development

Job description



Identity Access Management

Job Location: Electronic City, Bangalore.



Who You are:

· Soft-Skills: Global team player; self-reliant, solution oriented, good communications skills (incl. end-user non-technical-language) very good English skills;
· Technical-Skills:according to the following technical Services are required:
· (Web)SSO - Federation cloud and ADLDS application integration
· Support of FIM/MIM data synchronisation and CDM/AD data transports;
· Identity Management (MUID, XMUID, SMUID & SAP-Portal requests, etc.)
· User Management (onboarding and re-location support, etc.)
· CyberArk (Privileged Account Management)



Your Role:

System Operations / Continuous Improvement (40% of the new role’s time):

· System configuration; Qualification (GxP) and documentation support
· 24x7 support in the area of system availability and performance
· Application maintenance incl. “Problem & Change Management”
· Proactive data quality checks and remediation in NDS
· System tech-refresh and feature updates

Incident & Service Request Management (50% of the new role’s time):

· Resolution of incidents received from 1st LVL support
· Dispatch to the correct resolution team of incident cannot be resolved (e.g. 3rd LVL)
· Perform various SR in the area of SSO, NDS, K2, CyberArk and GIAM;

Support MOD and Monitoring (10% of the new role’s time):

· 24x7 monitoring and cooperation with MoD in case of any system degradation or outage
· Daily health checks if solution works as expected, e.g. review interface statistics, review process statistics, check data integrity, check data mapping…
· Follow up on errors with responsible data/process owner
· Identify possible impacts and discuss remediation options (e.g. bugs & feature requests)

Job Requisition ID: 207782

Location: Bangalore Operations

Career Level: D - Professional (4-9 years)

Working time model: full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

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