Tennis Attendant*

Job description

*Renewal posting for Caymanians, PR's and Cayman status holders only*

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Desired profile

Qualifications :

Job Summary

Responsible for maintaining "The Courts Tennis Center" to standard, and assists the tennis professional with scheduling the tennis courts, helping on the courts and keeping a clean and safe environment all around the tennis center. Provide information to guests about available recreation facilities, activities, lessons, and equipment. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Register and schedule guests for activities by recording information using the appropriate method. Encourage and recruit guests to participate in recreation activities. Process payments for lessons, rental equipment, recreation activities, facility rentals, or retail sales by applying charges to guest rooms or handling cash and credit card payments using appropriate system. Running events like tournaments, corporate league and other programs/activities.

The Ideal Candidate must have:

• Excellent guest service skills, organizational skills, and excellent communication verbal skills are required in (English)

• Must have a high school diploma or GED.

• Must have the ability to keep accurate records.

• Must be available to maintain flexible schedule and able to work in all types of weather outside.

• Must have previous retail and/or cashier experience

Follow company policies and procedures; ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.