Franchised Catering Sales Manager

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply online at: www.sagehospitality.jobs

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, The Westin Cleveland Downtown. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

The Conventions Services Manager ensures the success of events and convention groups by serving as the liaison between the hotel operating departments and the client. Through efficient management of the conference requirements, participates in capturing revenue through sales of food, beverage, room rental and auxiliary services; while ensuring labor savings measures are followed. Coordinates and communicates all aspects of the conference planning, menu selling and all other detail aspects.

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; can defuse even high-tension situations comfortably.

Knowledge/Skills

·  Requires a working knowledge of banquet/catering food and beverage services, policies or operations.
·  Requires compiling facts and figures in accordance with established procedures.
·  Ability to effectively communicate to clients, guests and across all departments.
·  Excellent hearing necessary for verbal interaction with guests and associates.
·  Excellent speech communication skills required for verbal interaction with guests and associates.
·  Excellent literacy necessary to read BEOs, process gratuities and payroll, etc.

Education/Formal Training

More than two years of post high school education.

Experience

One to two full years of employment in a related position with this company or other organization(s).

Material/Equipment Used

Basic office equipment and materials

Environment

·  Inside 95% of 10 hour day. Outside 5% of 10 hour day.
·  Temperatures - extreme summer heat of 95 degrees and above, and winter cold.

This company is an equal opportunity employer.

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