Offers “Marriott”

Expires soon Marriott

Franchised Activities Manager - Recreation

  • Park City (Summit)

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

please apply online at : https://careers.marriottvacationsworldwide.com/en-US/job/activities-manager-recreation/J3Q60G6W4B8XZCSCR4R

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Marriott Ownership Resorts Inc.. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Relocation Assistance Available

JOB SUMMARY

Responsible for staffing and training for Activities and Concierge Departments. Ensures staff is knowledgeable regarding property facilities and daily events.

CORE WORK ACTIVITIES

Managing Activities Team

Ensures staff is trained on all brand standard operating procedures.

Administers and ensures employee adherence to corporate and local SOPs.

Strives to meet the five goals of the property (e.g., guest satisfaction, profitability, sanitation, job safety, employee satisfaction).

Demonstrates knowledge and proficiency in all safety and emergency procedures.

Demonstrates knowledge and proficiency in the brand's accident prevention policy.

Demonstrates extensive knowledge of resort property, resort staff, and resort services including kitchen, food, beverage and controllable store rooms, golf, tennis, spa and front desk operations.

Fosters teamwork and communication among different departments.

Developing, Coordinating, and Managing Property Events

Maintains most up-to-date knowledge of daily events and locations, property facilities and hours of operation, points of interest and directions to points of interest.

Monitors and directs concierge, boats, Kids Klub, and guest experience.

Creates, organizes and implements activities for all age ranges.

Acts as a liaison between resort outlets/activities and guests, including dissemination of accurate information.

Ensures clean, well stocked and organized work areas including concierge, hospitality desk, resort activities desk, information desk, resort activities office and front office storeroom.

Managing Departmental Budgets

Manages wages and controllable expenses within budgeted guidelines.

Monitors and controls all expenses with requisition sheets, purchase orders, purchase log, invoices, and C-7s.

Manages the department's budget in the areas of man hours and wages.

Reads and comprehends operating statements and budget worksheets.

Conducting Human Resources Activities

Provides constructive coaching and counseling to employees.

Supports the development, training, and mentoring of employees.

Demonstrates knowledge of how and when to impose deadlines and delegate tasks.

Motivates and provides a work environment in which employees are productive.

Listens and responds to employee's needs.

Manages group or interpersonal conflict situations effectively.

Develops and manages hourly employees.

Ensuring Exceptional Customer Service

Provides excellent customer service.

Determines guest's needs, and strives to meet these needs.

Handles guest problems and complaints effectively.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.

OR

2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

This company is an equal opportunity employer.

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