Food & Beverage Associate - Various Hours Available

Job description

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

Desired profile

Qualifications :

Work within all Food & Beverage areas; Hotel Bars, Restaurant, Room Service and Conference & Banqueting areas
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To ensure that you have a full product knowledge of all menu items and their service, to ensure excellent
levels of customer satisfaction.

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To ensure that all personnel procedures and company standards are adhered to at all times.

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To contribute to any training you are involved in.

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To continually identify training needs in order to achieve GSS targets.

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To attend monthly departmental meetings.

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To communicate with all F&B personnel about any relevant information such as customer comments.

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To ensure that the Food & Beverage areas are clean and hygienic at all times.

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To sign in and out using the company time management system

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To ensure all services and products offered are consistent and of good quality.

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To be aware and implement all hotel/brand standards on a daily basis.

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Prepare and re-stock the waiter stations per the SOPs.

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To act as a customer liaison, handling requests and complaints.

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Performs other related tasks as assigned by management.

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To adhere to hotel uniform standards and maintain excellent personal hygiene

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Display good communication skills

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To work as a team player within the department.

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To adhere to all Food, Hygiene and liquor controls and legislation

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To record all breakages

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To report any shortages of any item which would detrimentally affect service standards

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To guard against wastage

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Process all payment methods in accordance with Accounting procedures and policies.

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Follow property control audit standards and cash handling procedures (e.g., blind drops).

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Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

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Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

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Transport bank to/from assigned workstation, following security procedures.

·  Work flexibly to include working at different times of day, including weekends for no less than 40 working hours per week with motivation and commitment.

·  Flexible & trained to work in Hotel Restaurants, Bars, Room Service and Conference & Banqueting

·  Kronos, Micros, or any other systems access cards/passwords must not be left unattended under any circumstances, not shared with anyone, and must be stored appropriately whilst off duty.

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Performs other duties as assigned to meet business needs.

·  Complies with Marriott International Hotels Limited Regional Office policies and procedures.

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Maintain social distancing throughout the hotel, as per the guidelines from the government, wherever possible from colleagues and guests (distancing regulations will be in accordance with any government guidance).

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Wear all provided PPE instructed.

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Wash hands frequently or after each task following proper handwashing techniques. Sanitise hands on a regular basis during shifts

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.