LVMH - Sales Associate (Mandarin Speaker)

Job description

Company : Hublot UK
Business group : Watches & Jewelry
Competitive salary & bonus
Full benefits package
- pension, life schemes, private healthcare
At Hublot, each moment races into the future at lightning speed!
Do you have particular experience, skills, talents or passions that you believe are very special?
We are currently seeking experienced Sales Associates (Mandarin Speaker) for our central London boutique based on Bond Street due to open later this year.
Role Mission:
As a committed and dedicated member of the team, the Sales Associates play a key role in helping the boutique to achieve success through the achievement of personal and team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales.
Key Responsibilities:
- Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets
- Merchandising displays and ensuring high standards are maintained within the store
- Provide high quality service to customers face-to
- face and over the telephone
- Completing sale documentation and efficient use of internal till and stock systems
- Accurately check stock levels on a regular basis
- Altering and fitting customers watches
- Maintain high level of product and brand knowledge
- Attend and contribute to brand events
- Build client relationships and develop client book
- Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction

Desired profile

Experience required : Minimum 2 years
About You
The ideal candidate will have experience in the luxury industry or similar and will be a Mandarin Speaker. Customer focus is key in this role and it is imperative that the candidate has the ability to deal with a diverse range of customers in a highly professional manner. The candidate must also have the ability to develop extensive brand and product knowledge, be able to meet targets and to work effectively within a team.
If you are passionate about providing excellent customer service within a prestigious brand, please send us your CV with a covering letter to apply for this role.