LVMH - SALES ASSOCIATE ARABIC SPEAKING

Description de l'offre

Company : Emilio Pucci France
Business group : Fashion & Leather Goods
Reports to: Store Manager and Assistant Store Manager
Location : boutique Emilio Pucci Paris
- Saint Honoré
Objectives:
The Sales Associate works together with other sales associates and Store Management to reach the selling objectives and develop a high-quality relationship with the clients, and promote the brand Emilio Pucci.
Main activities and responsibilities
Sales and customer service
>  Manage to achieve sales goals set by the Store Manager.
>  Contribute to a "top level" customer service, in all aspects, in order to meet effectively any request of clientele.
>  Collect, Gather and analyse CRM data in order to leverage the existing client database
>  Develop retail excellence behaviours such as personal relationships with customers, individual followup of the clientele, after-sales quality issues, selling ceremony...
>  Develop and interact with middle eastern customers in priority
Visual Merchandising and Image
>  Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager.
>  Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony
Promotion and product knowledge
>  Support the promotion campaigns in the store (special events, Press presentations, ...) to develop the brand, the store and the collections on a local level
>  Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the store management and the Buying department
>  Develops a very good knowledge of the Luxury market and competitors
Organization and stock
>  Contribute to controlling and managing the stock, respecting the guidelines of the Maison.
>  Perform all requested tasks related to daily Store' operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the store manager

Profil recherché

Experience required : Minimum 5 years
3-5 years selling experience in Luxury/fashion industry
Selling experience in RTW and accessories
Excellent selling and communication skills
Permanent care to details and result-oriented
Positive attitude and reliable behaviour
Computer skills and retail management system knowledge
Fluent English, french
knowledge of CLASSICAL ARABIC is necessary