LVMH - Dior Homme, Assistant Boutique Manager, Rodeo Drive

Job description

Company : Christian Dior Inc.
Business group : Fashion & Leather Goods
Tasks and Responsibilities:
Commercial Performance and Team Management
>  Maximize sales and measure sales performance and conversion rates on a daily basis.
>  Provide and inspire outstanding service to our customers.
>  Assist in assigning and monitoring sales goals of Sales Associates
>  Responsible for clientele development
>  Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
>  Train, coach, develop, and manage sales associates in selling skills
>  Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
>  Facilitate proper communication between management and associates.
Clientele Service and Management
>  Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.
>  Train the team on optimizing Capture Rate and After Sale do develop personal customer database
Product and Stock Management
>  Gather merchandise for transfers, damages, and returns-to-vendor (RTV's).
>  Oversee and participate in department inventories.
>  Monitor proper pricing of merchandise
>  Minimize stock losses
Process Management
>  Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
>  Help solve problems that affect the department's service, efficiency, and productivity.
>  Lock and secure the store, and oversee compliance with all security procedures.
>  Any other tasks as assigned from time to time.
Skills and Competencies:
Ability to:
>  develop and train associates, build relationships, utilize skills of associates most appropriately
>  provide outstanding customer service
>  effectively manage sales staff toward achievement of sales and clienteling objectives
>  manage boutique operations effectively including attendance, merchandising, and housekeeping standards
>  merchandize effectively
>  maintain a fair, consistent set of standards as they apply to work force
>  adjust priorities and manage time wisely in a fast-paced environment
>  communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates
>  operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.

Desired profile

Experience required : Minimum 5 years
Requirements:
>  5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting.
>  Sense of initiative and commercial creativity with fashion sensitivity
>  Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
>  Demonstration of own initiative
>  Ability to work varied hours/days, including nights, weekends, and holidays, as needed
>  Availability to work the hours necessary to open and/or close the store
>  Ability to maintain presence on selling floor for long periods as needed.
>  Strong interpersonal, communication, organization and follow-through skills