LVMH - Client Advisor Helsinki
CDI Paris (Paris) Ventes
Description de l'offre
Company : Louis Vuitton Finland
Business group : Fashion & Leather Goods
OVERALL MISSION
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to Louis Vuitton standards. You will strive to discover your Clients and their every need, and to guide them across the Brand.
You will proactively reach out to your Clients in order to achieve individual and team goals.
DUTIES & RESPONSIBILITIES
* Drive and achieve individual and team objectives and be accountable for sales results
* Welcome every Client and provide the best Client experience
* Advise Clients across the Brand and all product categories
* Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
* Perform as a team-player, participate in all activities contributing to the overall objectives of the store
* Learn and master Brand and product knowledge
* Respect Louis Vuitton Brand standards in terms of grooming and behaviour
* Follow the company's policies and procedures
Profil recherché
Experience required : Minimum 5 years
EXPECTED ATTITUDES & SKILLS
* Passion for the brand & outstanding client service
* Commercial Mindset
* Professional Attitude
* Responsibility & Ownership
* Fluent in Finnish & English
* Application online only