Intern - eCommerce Analytics & Admin

Job description

Job title: 12 Month Internship: eCommerce Analytics & Admin Intern

Division: Active Cosmetics Division

Location: 10 Hudson Yards New York, NY

L’Oreal USA is looking for an eCommerce Analytics Intern to support the Active Cosmetics Division which includes La Roche-Posay, Vichy, Dermablend, SkinCeuticals, CeraVe, and AcneFree. The role is responsible for reporting and analytics for eCommerce, including establishing KPIs and standardized reports. This position will play a key role in identifying key insights with supporting data for existing initiatives, as well as utilizing data-driven recommendations to support growth in our CRM strategy. This is a key role that is one of the cornerstones of our company’s long-term vision and strategy. Among key success benchmarks for this role is to impact various metrics and generally provide a more relevant experience to our customers. The ideal candidate will have a strong understanding of CRM metrics including email marketing, mobile marketing and web marketing. This role will report directly into the VP of Ecommerce & Digital Marketing

Desired profile

RESPONSIBILITIES

Analytics:

·  Own all website metrics tracking for internal corporate reporting purposes
·  Conduct deep-dive analyses and design analytical initiatives that drive engagement and monetization
·  Distribute monthly eCommerce & Website performance reports for La Roche-Posay, Vichy, Dermablend, SkinCeuticals, CeraVe, and AcneFree
·  Manage all vendor purchase order setup, invoice tracking and reconciliation
·  Manage promotional budget calendars and actualize budget trends
·  Stay abreast of web analytics trends and best practices

Admin:

·  Admin support of VPs Calendar
·  Shadow VP in key meetings to capture relevant notes and follow-ups

SKILLS

·  Highly analytical individual with excellent understanding of data management and ability to use Excel to organize data, create reports, and deliver meaningful insights & recommendations
·  Solid understanding of digital marketing tactics (PPC, SEO, Display etc.) and metrics
·  Experience in an eCommerce CMS (Salesforce Commerce Cloud / Demandware experience is a plus)
·  Experience with a CRM System (Salesforce Marketing Cloud / Exact Target experience is a plus)
·  Experience using Google Analytics, Coremetrics or other similar business intelligence tools
·  Excellent written, analytical and communication skills
·  Excellent project and time management skills; ability to effectively multi-task in deadline-oriented environment

QUALIFICATIONS

·  Must have graduated within the past 12 months
·  Exposure to beauty/lifestyle and/or luxury/fashion retail a plus
·  Very advanced proficiency in using Microsoft Excel. Strong skills in PowerPoint
·  Bachelor’s degree in an analytical discipline with related work experience in digital and data analysis, ideally with previous experience in an agency setting

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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