Customer Masterdata Apprentice– Shared Services UKI
City of Nottingham (City of Nottingham) Sales
Job description
Our goal is simple: to offer you valuable professional experience and help you get a better idea of who we are.
How do apprenticeships work?
Apprenticeships in the UK business offer you the chance to work on a real live project that allows you to focus on a particular discipline whilst gaining an insight into our overall business. You can expect to make a real contribution to the day-to-day operations of your team.
What are the objectives of your apprenticeship?
An apprenticeship is your opportunity to understand our company culture and our way of functioning. You can immerse yourself in a project and a profession and it is your chance to see how you feel about L’Oréal as a potential employer while you gain valuable professional experience.
For this apprenticeship you will receive great on the job training as well as complete a Business and Administration qualification through a local training provider.
We will train you to become a multi skilled member of the team responsible for all aspects of Customer Master Data.
Reporting directly to the Customer Master Data Manager, and in close liaison with the UKI Credit Manager, you will need to build strong relationships with the Credit Management team, Customer Care/Customer Supply Chain teams, Finance and Commercial functions within our head office in Hammersmith, Ireland and the field.
The principle purpose of this role is an advanced administration role supporting the Customer Care / Customer Supply Chain & Credit Management Teams in the creating, uploading and maintenance of key data in SAP and in the Sales forces Terminal.
You Will
•Advocate the Environment, Health and Safety initiatives within your team and in close liaison with the wider department and EHS function;
•Ensure the correct processes are consistently applied to achieve the best service to the customer;
•Create and maintain Customer Master Data in our computer system SAP and in the Sales force Terminal, including but not limited to
•Address & Contact details
•Direct Debit set-up & amendments
•Credit limit maintenance
•Electronic Data Interface set-up & maintenance
•Maintenance of Customer Pricing Data to ensure that amendments and revisions are processed in a timely and accurate manner in order to meet the agreed customer lead times
•Preparation of the new line introduction in SAP and in the Sales force Terminal for each sales drive
•Create all Promotion codes and Sales Deals in SAP
•Ensure prices are set up and master data is consistent
•Create promotional order forms in the Sales force Terminal
•Monitor Sales force orders to ensure they are integrated correctly and investigate any failure
•Contribute to the management of the Selective Distribution Agreement process
•Integrate data into SAP through a Winshuttle interface
You have
•Previous experience of working within Customer Care or Support Services is essential;
•Be able to show evidence of excellent telephone manner, with effective verbal and written communication skills;
•Excellent interpersonal and customer care skills (dealing with customers either face-to-face, by telephone or by other correspondence);
•Highly IT Literate: an experienced user of MS Office, particularly MS Excel, Word and Outlook.
•Experience of using SAP and BI/BW essential;
•A proactive approach and the ability to resolve issues in a quick and efficient manner;
•Strong organisation and time management skills, with the ability to prioritise and adapt to changing conditions;
•Process driven: The successful individual must be able to work within strict guidelines and have excellent attention to detail.
•Excellent attention to detail; and
•Confident and enthusiastic in your manner, you will be practical and methodical in your approach to problem solving, and will work well as part of a team.
","datePosted":"2019-09-26T06:34:45.640Z","title":"Customer Masterdata Apprentice– Shared Services UKI","occupationalCategory":"Others","@context":"http://schema.org"} Customer Masterdata Apprentice– Shared Services UKI in Nottingham | Others at l'oreal .aurelia-hide { display:none !important; } L'Oréal | Job Description
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· /* How do apprenticeships work?
Apprenticeships in the UK business offer you the chance to work on a real live project that allows you to focus on a particular discipline whilst gaining an insight into our overall business. You can expect to make a real contribution to the day-to-day operations of your team.
What are the objectives of your apprenticeship?
An apprenticeship is your opportunity to understand our company culture and our way of functioning. You can immerse yourself in a project and a profession and it is your chance to see how you feel about L’Oréal as a potential employer while you gain valuable professional experience.
For this apprenticeship you will receive great on the job training as well as complete a Business and Administration qualification through a local training provider.
We will train you to become a multi skilled member of the team responsible for all aspects of Customer Master Data.
Reporting directly to the Customer Master Data Manager, and in close liaison with the UKI Credit Manager, you will need to build strong relationships with the Credit Management team, Customer Care/Customer Supply Chain teams, Finance and Commercial functions within our head office in Hammersmith, Ireland and the field.
The principle purpose of this role is an advanced administration role supporting the Customer Care / Customer Supply Chain & Credit Management Teams in the creating, uploading and maintenance of key data in SAP and in the Sales forces Terminal.
You Will
•Advocate the Environment, Health and Safety initiatives within your team and in close liaison with the wider department and EHS function;
•Ensure the correct processes are consistently applied to achieve the best service to the customer;
•Create and maintain Customer Master Data in our computer system SAP and in the Sales force Terminal, including but not limited to
•Address & Contact details
•Direct Debit set-up & amendments
•Credit limit maintenance
•Electronic Data Interface set-up & maintenance
•Maintenance of Customer Pricing Data to ensure that amendments and revisions are processed in a timely and accurate manner in order to meet the agreed customer lead times
•Preparation of the new line introduction in SAP and in the Sales force Terminal for each sales drive
•Create all Promotion codes and Sales Deals in SAP
•Ensure prices are set up and master data is consistent
•Create promotional order forms in the Sales force Terminal
•Monitor Sales force orders to ensure they are integrated correctly and investigate any failure
•Contribute to the management of the Selective Distribution Agreement process
•Integrate data into SAP through a Winshuttle interface
You have
•Previous experience of working within Customer Care or Support Services is essential;
•Be able to show evidence of excellent telephone manner, with effective verbal and written communication skills;
•Excellent interpersonal and customer care skills (dealing with customers either face-to-face, by telephone or by other correspondence);
•Highly IT Literate: an experienced user of MS Office, particularly MS Excel, Word and Outlook.
•Experience of using SAP and BI/BW essential;
•A proactive approach and the ability to resolve issues in a quick and efficient manner;
•Strong organisation and time management skills, with the ability to prioritise and adapt to changing conditions;
•Process driven: The successful individual must be able to work within strict guidelines and have excellent attention to detail.
•Excellent attention to detail; and
•Confident and enthusiastic in your manner, you will be practical and methodical in your approach to problem solving, and will work well as part of a team.
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Excellent interpersonal and customer care skills dealing with customers either face-to-face...","dateCreated":"2019-10-14T11:28:20.736Z","ml_role":null,"contentLanguageType":"en","cityStateCountry":"United Kingdom","visibilitySiteType":["external"],"ml_jobExperience":null,"hashKey":"0cc6f61ca27e67e44faa747bf675f812b5809354c0d84b91643af3c824f9cfc7c195e22d05d73f823dd33502960f5e55324b955e45f1ddd84c0d670ae8b2731e","brands":"Multi-Brands","languageType":"en","isPublished":"TRUE","isTranslated":false,"parentRefNum":"LOREUS","scrapeTime":"2019-10-25T00:57:54.556Z","ml_skilled_jd":"our goal is simple . to offer you valuable professional experience and help you get a better idea of who we are . how do apprenticeships work . apprenticeships in the uk business offer you the chance to work on a real live project that allows you to focus on a particular discipline whilst gaining an adobe_insights into our overall business. you can expect to make a real contribution to the day_to_day_operation of your team . what are the objectives of your apprenticeship . an apprenticeship is your opportunity to understand our company_culture and our way of functioning. you can immerse yourself in a project and a profession and it is your chance to see how you feel about l’oréal as a potential employer while you gain valuable professional experience . for this apprenticeship you will receive great on_the_job_training as well as complete a business and administration qualification through a local training provider . we will train you to become a multi skilled member of the team responsibility for all aspects of customer master_data_management . reporting directly to the customer master_data_management manager, and in close liaison with the uki credit manager, you will need to build strong relationships with the credit_management team, customer_care customer supply_chain_management teams, financial_services and commercial functions within our head office in hammersmith, ireland and the field . the principle purpose of this role is an advanced administration role supporting the customer_care / customer supply_chain_management & credit_management teams in the creating, uploading and maintenance of key data in sap and in the sales forces terminal . you will . advocate the environment, health_&_safety initiatives within your team and in close liaison with the wider department and ehs function . ensure the correct processes are consistently applied to achieve the best service to the customer . create and maintain customer master_data_management in our computer system sap and in the sales_force terminal, including but not limited to . address & contact details . direct_debit set-up & amendments . credit limit maintenance . electronic data interface set-up & maintenance . maintenance of customer pricing data to ensure that amendments and revisions are processed in a timely and accurate manner in order to meet the agreed customer lead times . preparation of the new line introduction in sap and in the sales_force terminal for each sales drive . create all promotion codes and sales deals in sap . ensure prices are set up and master_data_management is consistent . create promotional order forms in the sales_force terminal . monitor sales_force orders to ensure they are integrated correctly and investigate any failure . contribute to the management of the selective distribution agreement process . integrate data into sap through a winshuttle interface . you have . previous experience of working within customer_care or support_services is essential . be able to show evidence of excellent telephone_manner with effective verbal and written_communication . excellent interpersonal_skills and customer_care skills dealing with customers either face-to-face, by telephone or by other correspondence . highly it literate . an experienced user of microsoft_office particularly microsoft_excel microsoft_word and microsoft_outlook . experience of using sap and bi/bw essential . a proactiveness approach and the ability to resolving_issues in a quick and efficiency manner . strong organisation and time_management with the ability to prioritise and adapt to changing conditions . process_driven . the successful individual must be able to work within strict guidelines and have excellent attention_to_detail . excellent attention_to_detail . and . confident and enthusiasm in your manner, you will be practical and methodical in your approach to problem_solving and will work well as part of a team . ","jobVisibility":["external"],"applyUrl":"//career.loreal.com/careers/login?jobId=76296","ml_filtered_Skills":null,"location":"Nottingham","cityCountry":"United Kingdom","mapQueryLocation":"Nottingham","category":"Others","ml_job_parser":null,"ml_Description":"Our goal is simple . to offer you valuable professional experience and help you get a better idea of who we are . How do apprenticeships work . Apprenticeships in the UK business offer you the chance to work on a real live project that allows you to focus on a particular discipline whilst gaining an insight into our overall business. You can expect to make a real contribution to the day-to-day operations of your team . What are the objectives of your apprenticeship . An apprenticeship is your opportunity to understand our company culture and our way of functioning. You can immerse yourself in a project and a profession and it is your chance to see how you feel about L’Oréal as a potential employer while you gain valuable professional experience . For this apprenticeship you will receive great on the job training as well as complete a Business and Administration qualification through a local training provider . We will train you to become a multi skilled member of the team responsible for all aspects of Customer Master Data . Reporting directly to the Customer Master Data Manager, and in close liaison with the UKI Credit Manager, you will need to build strong relationships with the Credit Management team, Customer Care/Customer Supply Chain teams, Finance and Commercial functions within our head office in Hammersmith, Ireland and the field . The principle purpose of this role is an advanced administration role supporting the Customer Care / Customer Supply Chain & Credit Management Teams in the creating, uploading and maintenance of key data in SAP and in the Sales forces Terminal . You Will . Advocate the Environment, Health and Safety initiatives within your team and in close liaison with the wider department and EHS function . Ensure the correct processes are consistently applied to achieve the best service to the customer . Create and maintain Customer Master Data in our computer system SAP and in the Sales force Terminal, including but not limited to . Address & Contact details . Direct Debit set-up & amendments . Credit limit maintenance . Electronic Data Interface set-up & maintenance . Maintenance of Customer Pricing Data to ensure that amendments and revisions are processed in a timely and accurate manner in order to meet the agreed customer lead times . Preparation of the new line introduction in SAP and in the Sales force Terminal for each sales drive . Create all Promotion codes and Sales Deals in SAP . Ensure prices are set up and master data is consistent . Create promotional order forms in the Sales force Terminal . Monitor Sales force orders to ensure they are integrated correctly and investigate any failure . Contribute to the management of the Selective Distribution Agreement process . Integrate data into SAP through a Winshuttle interface . You have . Previous experience of working within Customer Care or Support Services is essential . Be able to show evidence of excellent telephone manner, with effective verbal and written communication skills . Excellent interpersonal and customer care skills dealing with customers either face-to-face, by telephone or by other correspondence . Highly IT Literate . an experienced user of MS Office, particularly MS Excel, Word and Outlook . Experience of using SAP and BI/BW essential . A proactive approach and the ability to resolve issues in a quick and efficient manner . Strong organisation and time management skills, with the ability to prioritise and adapt to changing conditions . Process driven . The successful individual must be able to work within strict guidelines and have excellent attention to detail . Excellent attention to detail . and . Confident and enthusiastic in your manner, you will be practical and methodical in your approach to problem solving, and will work well as part of a team .