Seafreight Export Customer Service( Chengdu, Jinjiang)
Accelerate your international career with this excellent opportunity to join the world's leading forwarding and logistics organization and be part of our ongoing success story. Kuehne + Nagel is one of the world's most respected forwarding and logistics companies in the world, and this is an excellent opportunity to shape your success with us. In this role, you will do the Export Customer
Service daily work and ensure the highest level of service is rendered to our customers at all times.
We are interested in results-driven individuals with a customer-focused mind set to lead our multi-national team. If you are a strong people enabler and looking to work in a culture of performance and recognition, let's talk!
Your tasks and responsibilities
· Daily operation and ensure all Data Quality/KPI ( key performance indicator) meet company target
· Deliver customer service excellence
· Issue invoice in time and ensure no delay invoice & monitoring the payment from customer
· FSL(Fowarder Supply Ledger) checking & control
· Provide solution & quotation based on tariff
· Ensure highest possible productivity & constantly improve working efficiency
· Plus any other tasks assigned by the superior
Your skills and experience
To be successful, you will need a good knowledge on Sea freight forwarding industry and experience on local market, and timely problem solving. You will demonstrate a customer focus mindset and excellent customer service skills.
Good reasons to join
We offer opportunities where you can growyour expertise, shap processes and deliver innovative solutions. We are continuously grouing our local and global network and our product portfolio creating carreer opportunities in different fields of work worldside. We deliver hight quality solutions to our customers and are proud to be a leader in the logistics industry.
General Manager- Human Resource- West China
Tel: Interested parties, please complete your Job Application via KN Careers. Please noted that any of your personal data provided throught the Job Application Process will be used for recruitment puroses only.
About Kuehne + Nagel
With over 76,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com
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Reference Number: req36641