Logistics Coordinator

Job description

We are looking for a customer focused individual to be a part of our team!

Your Role

The Logistics Coordinator is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues.

Your Responsibilities

• Respond to incoming calls and customer enquiries;
• Manage communication with clients and administration requirements;
• Arranges transportation schedules with Client, shunt drivers and external service providers;
• Tendering orders for transportation;
• Creates shipping documentation, bills-of lading, and modify load plans;
• Prepare all required shipping documents for domestic and international shipping;
• System loading maintenance on customer system;
• Works with carrier to manage exceptions and load modifications form process;
• Promotes safe work environment and support HSE policies;
• Manage discrepancies from loading and maintenance process on customer systems;
• Book extra transport though TMS;
• Process multi-stop rating as required;
• Provide POD’s to consignees and/or customer partners as required;
• Coordinate  / data input details for client KPIs around transport services;
• Pursue continuous improvement initiatives to drive increased productivity and service levels;
• Comply with GMP requirements as applicable;
• Other duties as assigned

Your Skills and Experiences

•    High School Diploma or Equivalent
•    Proficient in Microsoft Office Suite and strong computer skills
•    Previous customer service experience
•    Effective written and verbal communication skills
•    Ability to solve problems and develop creative solutions","industry":"Logistics