IT Support and Administration Officer (Geel, Antwerp)
Internship Geel (Turnhout)
Job description
We are looking for an IT Support and administration officer to join our BeLux team work on our sites in Geel and Antwerp.
Your Role
Are you knowledgeable in software, hardware and networks? Are you a problem-solver with excellent communication skills? Do you have experiences in IT support and you are interested in working in our Belux team? If yes, then continue reading, as this might be just the right challenge for you!
Your Responsibilities
As IT Support and administration officer you would act as both local IT, be responsible for the administration of local hardware, software and you will be involved in different projects.
Below is a full list of responsibilities:
· User support via ticketing system, phone and direct contact based on ITIL Standard
· Administration of users and computers in active directory and MS exchange server
· Administration of the local hard- and software (clients, server, storage, network, RF-environment, printers,...)
· Participation in IT projects
· Close cooperation with Business Units and support of business initiatives.
· Ensuring business contingency and data availability in our ICT environment.
· Defining processes, optimization and continuous improvements.
· Documentation of activities, processes, tasks
Your Skills and Experiences
· Bachelor in IT or matching level of experience
· Experiences in IT 1st and 2nd level support (experiences with ITIL Standard as advantage)
· Deep knowledge of Windows 10 and standard applications
· Understanding of Windows Server Operating Systems, Vmware, MS Exchange
· Understanding of IT network technologies
· Awareness of Information Security and quality standards
· Base programming/scripting skills as advantage
· Technical understanding (IT, electricity)
· Great ability of logical and analytical thinking / structured way of working
· Good communication skills and fluency in English, Dutch (French as an advantage)
· Beeing an active team player
· Strong affinity with required customer quality standards
Good Reasons to Join
We offer a permanent position. You will be working in a strong international environment with motivated and committed colleagues. Please contact us for more information if you are in doubt.