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Customer Service Representative

  • Guadalajara (Guadalajara)
  • Administration

Description de l'offre

Customer Service Representative

  

Job Description:

   

\'Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

We’re solving the world’s most complex challenges, and our people are at the forefront of progress. In a Sales role at HPE, you’ll play a part in building the future – one big idea at a time.  You’ll be selling HPE products, services, software, or solutions to customers, both directly and indirectly. Working at HPE, you’ll have the resources to develop your talent and creativity. Are you ready to unleash your potential?\'                 

                                                                  

Global Sales Operations for Hewlett Packard Enterprise is an exciting and dynamic organization responsible for driving the operation in support of our Customers, Partners and Sales force as well as leading and defining the improvements to experiences to enable growth for HPE. 

Responsibilities

·  Supports sales processing activities for assigned areas and processes
·  Learns requirements and develops capability in all areas of sales processing
·  Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
·  learns and practices basic analysis
·  Implements specified changes to processes and tools to improve performance, efficiency and customer satisfaction
·  Develops understanding of internal and external relationships with stakeholders for performance expectations and needs

Education and Experience

·  Bachelor's degree in Business Management or equivalent
·  Typically 0-2 years experience

Knowledge and Skills

·  Basic understanding of business and sales processing tools, systems and practices
·  Good analytical, statistics and problem solving skills.
·  Good written and verbal communication skills
·  mastery in English and local language.

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.       

Job:
Sales Operations

Job Level:
Entry

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.