Customer Service Coordinator (Guangzhou, Tianhe)
If you wish to further develop your career in a large organization, this is an excellent opportunity to join our team in Guangzhou.
In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return,
you will gain access to professional development opportunities, international exposure and a rewarding career in logistics. To find out why Kuehne + Nagel is a global leader in logistics, start a conversation with us and click apply today!
Your tasks and responsibilities
· To provide consistently outstanding levels of customer service by completing all required tasks effectively and efficiently and therefore ensuring that all supply chain process are seamless.
· To take the lead in managing the customer regarding issues with the order profile or any customer services related issues in relation to allocated customer portfolio.
· To support various administrative processes related to the customer such as invoicing, reporting, credit notes etc.
Your skills and experience
To be considered, you should demonstrate a customer focus mindset in everything that they do on a daily basis. You need to be able to handle a high volume of tasks and meet deadlines & work under pressure and stay calm when faced with multiple tasks and customer requests.
Good reasons to join
At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
For enquiries on this role
Human Resources Manager, Talent Resourcing
Tel: About Kuehne + Nagel
With over 76,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com
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Reference Number: req39243