Offers “Kn Portal”

Expires soon Kn Portal

Airfreight Customer Service

  • Chengdu, CHINA
  • Infra / Networks / Telecom

Job description

How do manufacturers ensure time-sensitive cargo such as perishables and medical supplies reach their destinations on schedule? If you wish to further develop your career with one of the most successful logistics organisation, this is an excellent opportunity to join our team in Chengdu.

Your Role

In this role, you will work closely with customers and customs brokers to ensure export clearances are executed correct timely and correctly.

Your Responsibilities

·  Accept export bookings and ensure all system entry requirements are timely and accurately completed
·  Ensure all tasks are completed according to SOP and KPIs
·  Liaise with all parties to ensure loading and export clearance tasks are completed on time
·  Deliver the highest levels of customer experience with focus on service and retention
·  Ensure data quality within internal systems

Your Skills and Experiences

·  To be considered, you should have some understanding of airfreight import procedures and freight forwarding knowledge.
·  You have good telephone skills and a customer-focused mindset.

Good Reasons to Join

We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!","datePosted":"2019-10-21T00:00:00.000Z