Store Manager

Job description

Main Assignments

· Achieve store and individual sales target

· Maximize the business potential of the store and the sales by category in line with company strategy

· Coach, motivate, retain and evaluate staff, ensuring people collaborate, share information and work for the good of the team

· Collaborate to staff recruiting

· Uphold respect of BV standards and procedures

· Ensure an efficient use of the client book and of the CRM

· Monitor stock organization and flow of merchandise

· Maximize the existing customers and enlarge the new client base

· Coach store staff on excellence in customer service in alignment with company standards

Desired profile

Qualifications :

Qualifications

· Excellent management and organizational skills, ability to adapt, strong results orientation

· Proven experience of about 3 years in the role of Store Manager or the management of particularly complex retail structures

· Strong analytical – numerical sensitivity and competence in the management of budget

· Fluent in German and English, both written and spoken

· Strong service orientation and customer loyalty

· Ability to manage team, coaching skills to train and motivate her/his daily human resources

· Excellent communication skills, strong problem solving skills

· Excellent knowledge of local customers and the target market

· Orientation to the service