Sales Associate / Senior Sales Associate

Job description

RESPONSIBILITIES:

· Act as a brand ambassador and demonstrate in-depth knowledge of the Maison history, current product collections, trends and market activities
· Deliver the high standard of customer service/hospitality to all customers
· To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions
· Ensure professional knowledge of our brand, products and marketing activities
· Assist in daily operations including but not limited to stock management and shop presentation
· CRM development (Strategy & Practice)
· Process payments and handle cash and credit/debit cards
· Market intelligence (Regular Competitors Updates)
· To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction

Desired profile

Qualifications :

REQUIREMENTS:

·  Minimum 3 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage
·  Passionate in luxury jewelry, positive and mature mindset
·  Ability to adapt to changing and target-oriented environment
·  A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships
·  Good command of Cantonese, English and Mandarin
·  Immediate availability is preferable
·  Experience varies for seniority title application (Senior SA or SA)