Offers “Kering”

Expires soon Kering

GUCCI Store Trainer

  • Hamburg, GERMANY
  • Teaching

Job description



Summary
The Store Trainer will be responsible for effectively delivering and executing all training projects in their area of responsibility. This role will coach and facilitate in-store, one-to-one, and classroom Business Training (Face2Face and virtual) This position will be accountable for influencing business results through effective delivery of training, onboarding, and coaching.

Job Description

· 
The Store Trainer will manage the training activities for their specifically assigned scope of work. The primary training activities will include:

DELIVERY

·  Deliver/Facilitate One-to-one, classroom, meeting, in store training
·  Ability to adapt style and methodology to meet the audiences needs
·  Create a positive learning environment/culture
· 
CONSULTANT

·  Be the “Training Expert ” and partner for the Store Manager and the Retail Area Manager
·  Provide effective recommendations and solutions to meet Business Training needs
· 
PERFORMANCE

·  Monitor the Training KPIs according to the global frame work (NPS, Retention, Behaviours, ROTI)
·  Monitor & Analyse Business KPIs in order to identify learning solutions to impact sales
· 
COACHING

·  Strong ability to identify and leverage coaching moments to change behaviors and improve performance
·  Ability to adjust style and approach to coach at any level
· 
SELLING EXPERTISE (experience in a selling environment)

·  Confident and experienced at selling
·  Strong ability to “read” customers and uncover needs
·  Ability to transfer selling skills and techniques
·  Experienced in product storytelling
· 
CURIOSITY & DESIRE TO LEARN & GROW

·  Strong desire to learn and to self-develop
·  Quick to absorb and apply new information
·  Stays informed on learning and training trends
· 
PRODUCT KNOWLEDGE

·  Product expert
·  Passion for brands and storytelling
·  Aware of fashion industry trends
· 
STAKEHOLDERS MANAGEMENT

·  Manage the relationships between the business owners and the Training team
·  Work with the business owners to assess training needs and to define training priorities
· 
COMMUNICATIONS

·  Be the voice of the Retail Academy
·  Develop and execute communication strategies tied to the Business Training projects
·  Be a Change Management leader for all Business Training processes and Retail evolution
·  Ensure training content and delivery is meeting communicated expectations
· 

REQUIREMENTS

·  Min. 5 yrs in the Retail Industry (ideally including Retail shop floor background)
·  Previous experience in training departments and/or in roles where training and developing others was part of the job mission
·  Influencing skills
·  Project Management
·  Familiar working with the store environment
·  Strong Retail Business Orientation
·  Knowledge of adult learning techniques
·  Proven experience of presentation and people development
·  Experience in Digital Learning
·  Good analytics approach
·  International experience and Strong cultural sensitivity
·  Fluency in English; knowledge of other languages is appreciated.
·  Well spoken, agile approach, can do attitude and high teamwork skills

Job Type
Regular

Start Date
2021-01-01

Schedule
Full time

Organization
GG Luxury Goods GmbH