Associate Store Manager
Kuala Lumpur, Malaysia Sales
Job description
SALES AND CLIENT MANAGEMENT
· Support the Store Manager to establish and implement Action Plans to develop sales for each product category and client segment
· Ensure the achievement of business objectives and implementing activities and strategic projects, keeping in constant connection with Corporate functions
· Demonstrate sales leadership by playing an active role on the sales floor
· Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
· Ensure service excellence and client engagement in store
PEOPLE MANAGEMENT
· Support the Store Manager in managing a retail team with the support of Local HR (Recruitment, Coaching, Training)
· Ensure the development of motivation, sense of belonging, and business involvement
MAXIMISE STORE BUSINESS POTENTIAL
· Build and maintain rapport with potential business providers (VIG, Landlords, personal shoppers, etc)
· Support the PR and Consumer Management team in events
· Ensure effective manpower manning in store (MTT)
VISUAL MERCHANDISING MANAGEMENT
· Ensure correct interpretation and implementation of visual guidelines, keeping the retail team up to date about visual issues, and ensuring VM maintenance, through a close cooperation with the Visual Display team
STORE MANAGEMENT
· Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
· Ensure an adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics and stock management
· Ensure maintenance of inventory accuracy, in line with corporate policies and procedures
Desired profile
Qualifications :
· Minimum 3 - 4 years of experiences in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion.
· Well-groomed and driven with strong leadership, analytical and communication skills to manage teams in achieving objectives of all aspects.
· Independent individual with strong decision making skills
· Passionate in growing a career within the luxury fashion industry.