KEY ACCOUNT MANAGER

Job description

J&J Consumer is the Worldwide leading Consumer Healthcare Company with the specific focus and mission to develop and market innovative OTC, skincare and consumer healthcare products and services.

The Belgium organization, which is based in Beerse, is responsible for the sales and marketing of several leading brands in key consumer segments:

· for Consumer Health Care (CHC) in the area of Women's healthcare (OB, Carefree, Vania), Oral Care (Listerine) and Foot care (Compeed).
· for Skincare (Roc, Neutrogena, Le Petit Marseillais)
· for OTC in the area of Digestive Health (Imodium, Motilium), Pain (Perdolan), Cough & Cold (Bronchosedal, Sinutab), Smoking Cessation (Nicorette), & Other Segments (Daktarin, Hextril, etc.)
J&J Consumer is present in the pharma channel as well as the retail channel which generates great channel insights and enables to leverage best practices cross-channel.

J&J Consumer is present in the pharma channel as well as the retail channel which generates great channel insights and enables to leverage best practices cross-channel.

Currently we are looking for a new colleague for our Belgian Pharma Sales Team, based in Beerse/BE

Key Account Manager Pharma

Key responsibilities:

· Negotiate and implement annual national agreements for designated account portfolio, according to the defined Marketing plan and Customer/Shopper plan for the total brand portfolio.
· Build, or actively participate in the development of the tactical and strategic commercial policy for the account portfolio (promotion plan, national agreements, category solution, gross margin, ...).
· Drive Category Management Solutions, Trade Up opportunities and Revenue Growth Management initiatives and the “Picture of Success in Pharmacy”
· Achieve agreed sales goals (NTS, Gross to Nett, Market share, Gross Profit)
· Establishes productive, professional relationships within the sales and marketing organization
· Coordinates the involvement of all internal stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers' expectations
· Meets assigned targets for profitable sales volume and strategic objectives (S&OP)
· Proactively leads a account planning process to achieve performance objectives
· Proactively assesses, clarifies, and validates customer / account needs on an ongoing basis
· Leads solution development efforts that best address customer / account needs, while coordinating the involvement of all necessary stakeholders
Main leadership commitments involved in the role

· Connect:
· Excellent in understanding customer / account needs
· Develops strong relationships with key account and internal partners
· Reviews externally available information, like annual reports, industry analysts' commentary, or product testimonials to understand competitive advantages and opportunities.
· Gather feedback & insights from key customers, internal partners. Identify actionable insights to enhance results.
· Shape:
· Translates insights into actions that challenge the status quo and that reinforce our competitive advantage.
· Determines alternative strategic options
· Dares to take risks aligned with Credo-based decision-making
· Lead:
· Identifies & develops the skills necessary for future success.
· Mentors peers or other employees
· Builds an environment supportive of diverse and inclusive thinking and perspectives.
· Develops communication and influence skills to become a high-impact presenter; seeks feedback on skills in this area.
· Deliver:
· Promotes a culture of accountability by improving on current performance and taking responsibility.
· Tries new operational practices that have been successful elsewhere in the company.
· Builds & reinforce a sense of urgency on key projects; helps others understand the criticality of these efforts.
· Analyzes the outcome of recent projects; comes up with lessons learned reviews to improve future efforts and outcome.
Business Environment and Context

· Create value for stakeholders.
· Trade Marging pressure and omni Channel trends, demand a value driven approach and strategic insight.

Desired profile

Required:

·  Master degree (economics, business, … ),
·  Being able to think strategically and show strong operational capabilities at the same time.
·  A self-motivated, independent thinker that can move deals through the selling cycle
·  Strong Negotiation skills
·  Strong customer and external environment focus
·  Strong passion and track record for innovation, & will to make things happen & deliver
·  Ability to connect and lead without formal authority a diverse group of business stakeholders
·  Fluent Dutch , English
·  Good working knowledge of the Microsoft office tools (PowerPoint, Excell, a.o)
·  Proven ability to manage complexity with the entrepreneurial spirit that thrives in ambiguous circumstances
·  Driven by results, performance & operational excellence in the job
·  Demonstrated enterprise mindset, with ability to influence and collaborate in a global, matrixed environment to achieve business objectives
·  Integrity and Credo-based personal leadership
Preferred:

·  3- 5 years' commercial experience in working for a matrix organized company in personal care or healthcare is a pre.
·  Knowledge of the current personal care & healthcare landscape or environment is desirable.

What's in it for you…?
“Caring for the world, one person at a time…”
As an employee we consider you as our most valuable asset. We take your career seriously.
As part of a global team in an innovative environment your development is key and our day-to-day responsibility.
Through e-university, on the job training, various projects and programs, we ensure your personal growth.
Our benefits make sure we care for you and your family now and in the future.