HR / Recruitment Administrator

Job description

Job Type

HR

Region

South East England

Location

Bracknell

Preferred Hours

Full Time

Partnership Level

10

Closing Date

4/3/2020

Vacancy Type

Short Term Temporary (13 weeks or less)

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Salary

from £21,800

Salary Frequency

per annum

Hours of Work

Full Time hours: 35 hours per week between 08.00-18.00
Rotas to cover earlies, lates and weekends.

3 shift pattern. Some Saturday working will be necessary, if you have any questions around this please feel free to discuss this at your interview.

Please note- assessments for this role will take place on Friday 6 March and Monday 9 March only.

Duties & Responsibilities

We have a number of exciting fixed term opportunities that have arisen internally for HR Administrators and Recruitment Administrators. Contracts are for 12 weeks and we are looking for HR Administrators to start in February and Recruitment Administrators to start in March.

On submitting your application you will be asked to indicate a preference for one of the two roles.

The HR Administrator role (internally referred to as Personnel Administrators) sits within our Personnel Service Centre. This team is responsible for supporting all Partners and Retired Partners on a wide range of Partner lifecycle tasks to agreed service levels.

The Recruitment Administrator role (internally referred to as Resourcing Administrators) sits within our Resourcing Service Centre. The team is responsible for supporting administrative recruitment tasks, ensuring high performance is delivered against service level agreements.

A strong customer service focus and attention to detail is essential in both roles to deliver a high quality administrative service via Employee Self Service, telephone and email. Both roles include regular phone shifts, therefore strong communication skills and a confident telephone manner is essential.

Job Requirements

The role of an HR Administrator involves a range of tasks and activities including;
- Responding to a range of personnel queries in line with current policy in a professional manner
- Updating personal records accurately
- Handling a high volume of calls efficiently
- Working as part of a team to meet SLA's

The role of a Recruitment Administrator may include any of the following tasks and activities:
- responding to recruitment queries by telephone and email
- advertising vacancies
- contacting applicants
- scheduling interviews
- job offer administration
- liaising with internal stakeholders and suppliers and supporting the team to meet SLA's

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Required essential experience skills and qualifications

HR Administrator & Recruitment Administrator

- Experience of working in an HR/Customer Service Centre environment or data entry/administrative background
- Previous customer service experience with excellent verbal communication
- Good working knowledge IT software including Word and Excel
- Excellent attention to detail

Both roles are subject to the following pre-employment screening: 3 year reference check

Required desirable experience skills and qualifications

HR Administrator

- Experience using Customer Relationship Management (CRM) and service management tools and processes
- Good working knowledge of IT systems including Oracle HR and Partnerlink
- Problem-solving skills will also be desirable
- An NVQ or equivalent in shared services administration would be advantageous

Recruitment Administrator

- Experience of working in a resourcing/recruitment department
- Proficient IT skills. Experience of using Workday and Partnerlink will be advantageous but is not essential
- Experience working in a retail environment
- Experience working in a medium to large operational environment

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

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