Reservations and Switchboard Agent

Job description

Reservations and Switchboard Agent

Integrated Facilities Management

What this job involves:

·  Assist Assistant Supervisor to to manage the day-to day Switchboard/Room Reservation Operation in a professional manner while meeting client needs.
·  Need to be culturally sensitive, and perform work ethically and with integrity.
·  Follow policies and procedures in order to complete tasks efficiently.
·  Responds to requests for information, service, and assistance in a timely manner.
·  Knowledge of procedures for booking Client Area’s meeting rooms
·  Knowledge on making room bookings at Data craft Hospitality Suite System
·  Ensure all Room Booking confirmation was send to User via email
·  Actively support an environment that supports teamwork, co-operation & performance excellence
·  To participate Department briefings and team meetings.
·  Ensure Operations procedures are followed to ensure service standards are maintained
·  Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Management.
·  Pro-actively manage Client expectations ensuring that the service levels are maintained.
·  Good Knowledge of the Client protocol
·  Familiar with list of available basic amenities and Audio & Visual equipment

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.