Facilities Support

Job description

We are looking for a Facilities Support for our Corporate solutions business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions – join us at JLL!

Location: Attica

Role: Facilities Support

Role Purpose

The FC is responsible for the following:

·  Maintaining a high level of service delivery to the building users and the client,  JLL Facilities Management teams
·  Operating within the JLL Business  Management System and ensure compliance.  Provide feedback and development towards continuous improvement of the JLL BMS.
·  Meeting health and safety responsibilities as defined in Company Health and Safety procedures, ensuring compliance at all times.
·  Providing input into the monthly management reports in the agreed format and in a timely and professional manner
·  Carry out any duties as required to ensure the smooth running of the services on site including ownership of the reception and associated services.
·  Take ownership and provide task management and instruction to TCCC and JLL service providers that promotes a high level of client satisfaction by promptly responding to their service requirements.  Assures appropriate response by other team members and selected contractors through dispatch, voice mail and/or other direct contact.
·  Provides administrative support to the Facilities Manager/Senior Facilities Manager.
·  Promotes a team working environment by performing the prescribed duties personally or in conjunction with other members of the FM team, including service provider personnel.
·   Implements Best Practices and JLL standards for FM service provision.
·  Acknowledges role as management office 'ambassador'.  Ensures that the firm's image is reflected through proper telephone and reception procedures, and quality service. Greets guests and visitors to the management office and effectively deals with their concerns by exhibiting a professional, mature, courteous, gracious and efficient manner.
·  Assists the JLL Facilities Management Team in developing a positive close working relationship with all of the suppliers under their control to ensure that they fully understand The Client culture and are made to feel part of the team delivering a high quality service.

Additional Duties and Responsibilities    

·  Supports the JLL finance and procurement process and procedures
·  Supports the client's finance and procurement process for client services and requests including appropriate reporting on commitments and spends as required.
·  Tracks compliance with insurance requirements among contractors, vendor and suppliers.
·  Assists Facilities Manager and other team members in preparing Standard Operating Procedures manuals.
·  Coordinates response to more complicated user service requests and assures follow-up.
·  Assures compliance with JLL policies, procedures and standard practices.
·  Any tasks as required by the senior manager and in accordance with the clients’ needs

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

·  Prior experience in facilities, property management, hospitality or related field (preferred)
·  Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
·  Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
·  Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
·  The ability to effectively deal with stressful situations
·  The ability to work independently

You also need to be:

·  Self-motivated; confident & energetic
·  Flexible – able to adapt to rapidly changing situations
·  Goal-oriented – able to focus on meeting all performance targets
·  A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language)

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.