Assistant Facilities Manager

Job description

Leadership:

·       Demonstrate and ensure to instil a culture in the team that match our JLL core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer

·       Ensure high staff morale, trust and work ethics

·       Actively encourage and support an environment that supports teamwork, co-operation and performance excellence within team.

·       Assist in mentoring and enabling Training & Development of team members

Client/Stakeholder Management:

·       Deliver excellent customer service to meet on-site client’s expectations

·       Build and develop effective client / stakeholder relationships across multiple levels of the organisation

·       On-site key point of contact for Facilities in the client’s premises

·       Monitor procedures to ensure client’s expectations are conveyed and worked upon

Procurement & Vendor Management:

·       Manage multiple vendors to deliver services on time and within budget

·       Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices

Contracts Management:

·       Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics

·       Monitor expiry of contracts and initiate re-procurement if needed

·       Continually assess contracts to ensure best value delivered to the client

Finance Management:

·       Ensure that the site’s financial operations are meeting targets and control requirements

·       Assist and monitor financial processes to ensure account payable procedures are followed at all times

Health & Safety Management:

·       Ensure the provision of a safe working environment

·       Assist with management/completion of EHS reporting and EHS audits

·       Ensure compliance with statutory regulations on fire, health and safety standards

Site Operations Management:

·       Implement Industry Best Practice operations

·       Assist and monitor to ensure all building procedures and performance measures are maintained at all times

·       Seek ways to reduce costs and improve operational standards

·       24/7 emergency call support and site attendance are required

Risk Management:

·       Assist in the implementation and management of a property risk management program

·       Support the implementation and monitoring of disaster recovering and business continuity plans

·       Follow established escalation procedures and incident reporting procedures

·       Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

·       Previous experience in facilities, property management, hospitality or related field

·       Excellent people skills and ability to interact with a wide range of clients, colleagues and demands

·       Experience of working in fast-paced environment

·       Strong PC literacy, ability to manage daily activities and various systems

·       Knowledge of local health and occupational safety requirements

·       Knowledge of critical facilities

·       Knowledge of vendor management for specialized services

·       An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

·       Capacity to understand and interpret commercial contracts

·       Budget management and financial analysis skills

Other personal characteristics:

·       Strong people management skills – ability to lead effectively and by example, willingness to share experience/knowledge and promote open, constructive and collaborative relationships at all levels

·       Strong communicator – Good presentation skills and possesses strong verbal & written communication skills, also, an active listener

·       Passion for quality and a critical eye for detail to make sure the best delivery of services

·       Self-motivated; positive, confident & energetic

·       Ability to effectively deal with stressful situations

·       Flexible – able to adapt to rapidly changing situations

·       Strongly goal-oriented – able to focus on meeting all performance targets

·       Is a team player – able to cooperate and work well with others to meet targets

·       Proven ability to initiate and follow through with improvement initiatives

·       Exhibits honesty & trustworthiness

·       Open to new ideas & willing to challenge status quo

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.