Staff Planner - IKEA - Changsha - Wizbii

Staff Planner

  • Par IKEA
  • Changsha (中华人民共和国)
  • Ressources Humaines

Description de l'offre

About the job

ABOUT THE JOB The Staff Scheduler centralizes scheduling to meet both customer & co-worker satisfaction. This role is responsible to co-ordinate the staff planning actives and produce whole store scheduling in order to have the right people in the right place and the right time to meet the business needs across the whole store, by accomplish this will support the store growth and sustained long-term profitability.

YOUR ASSIGNMENT Your tasks will include
Hours planning

·  Assist the Operations manager in developing and implementing an annual staff planning action plan to achieve the store goals and priorities.
·  To coach, develop and educate all managers staff planning process and establish knowledge of base hours, business drivers and workload factors
·  To provide relevant knowledge and tools to hold store steering group members accountable and front line managers responsible for store & department staff planning & efficiency
·  Responsible for the maintenance of store business hours and Function specific working times and any other agreed store input data on the Flex Scheduling Module. Business Follow Ups and
Staff scheduling

·  Ensure all dept. scheduling align with the staff planning process and front line manager schedule the roaster 4 weeks before SPKT launch.
·  To produce one store roster to optimize the resource already has on store level.
·  Be the expert about the Flex Scheduling module and to maximize resource availability across all departments to meet identified customer demand.
·  Generate and post schedules for departments at least 4 weeks in advance, analyzing it and making appropriate adjustments to best meet requirements and taking responsibility for identifying issues and suggest ting possible solutions in order to address short & long term staffing issues.
·  Partner with managers to ensure all schedules are completed on time, prominently displayed, and where necessary, amendments made.
·  Recognize and build key relationships within and between the stores. Use the network to share ideas for improvement using copy and paste solutions to implement best practices.
Staff planning review and education

·  Support the BNOM & HR manager by implementing regular checks and follow-ups on Flex Scheduling Module procedures and working practices; ensuring adherence to schedules and including deviation reporting
Staff planning review and education

·  To coach, develop and educate all managers and relevant co-workers on the effective use of the Flex Scheduling module and the Kronos Time and Attendance System.
·  Produce and distribute relevant identified reports on a regular basis
·  Carry out any other reasonable requests asked by the management team.
·  Manage and co-ordinate the scheduling and follow up of the flexible staff pool
·  On floor review. Make necessary adjustment on the scheduling
YOUR PROFILE Your knowledge, skills and experience include:

·  Store front line experience
·  Experience and knowledge of Scheduling System
·  Demonstrated experience in Leading and Managing position
·  An understanding of the key performance measurements and follow up tools to be able to develop your area of responsibility
·  Able to form strong working relationships with people
·  The ability to work on tactical and operational level
·  Written and spoken English language
·  Dynamic, action oriented team player who is self-motivated and confident in making independent decisions
·  Use creative problem solving skills in conjunction with IKEA's core values Communicate and partner with colleagues and customers Able to form strong working relationships with all levels of management

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À propos de IKEA

L’histoire débute en 1943 avec la création d’IKEA par Ingvar Kampard. Entreprise suédoise, IKEA est spécialiste dans la conception et la vente de mobilier en kit ou prêt à poser. Initialement centrée autour de la vente d’objets tels que des stylos, des cadres photos ou des nappes, c’est en 1948 que les meubles font leur apparition. Le premier magasin IKEA ouvre ses portes en 1958 en Suède. Aujourd’hui, acteur mondial présent dans plus de 40 pays, le groupe réalise 27 milliards d’euros de vente et emploie 139 000 personnes. Son siège social est basé au Pays-Bas.

En France, l’enseigne compte 29 magasins et prévoit l’ouverture prochaine de 3 magasins d’ici 2016. Au total, IKEA France estime à terme le nombre de magasins sur le territoire français à 40 voire 50. La philosophie de l'enseigne repose sur la production de produits uniques de qualité à des prix accessibles via une vaste gamme de produits d’ameublement esthétiques et fonctionnels. 

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