CDOS Process coordinator - M/F

Description de l'offre

About the job

Do you want to take part in the company transformation?
Do you enjoy systems and processes?

In order to support our growth in a multichannel network, we are looking for an enthusiastic and highly motivated person with a passion for the customer.

Reporting to the CDOS and DCGOPS Market Manager France, you secure a stable and updated IT environment in line with the processes associated to the Customer Delivery business, at the lowest cost. You are a competent and pro-active partner, contributing to an excellent customer order management, in a changing environment.

Your assignments :

·  Ensure high system stability (maintain, set parameters …)
·  Support systems' development and coordinate system rollouts related to replenishment, range or order managements processes
·  Support systems' users
·  Support development, implementation & evaluation of working routines and processes
·  Support and coordinate system rollouts related to replenishment, range or order managements processes
·  Assess and back up discrepancies (systems, processes…)
·  Contributetothe assigned projects and/or competence networks as member of CDOS department
·  Take an active role in benchmarking /exchanging on processes with internal and external partners
·  Develop and follow operational key figures
·  Secure that IKEA rules and guidelines as well as laws and regulations are followed

Your profile:

·  University degree or equivalent working experience within information systems and/or processes.
·  High affinity and willingness to work with and discover different IT systems.
·  Proven Computer skills (MS Office …).
·  Fluent in English and French (daily contacts in English).
·  Analytical skills and ability to understand different complex scenarios.
·  Strong communication skills and ability to develop trustful relationships.
·  Customer and business oriented.
·  Self-driven and strong commitment.
·  Creative problem solving skills, action oriented and team spirit.

Job ID

324988BR

Removal Date

23/11/2018