Expires soon IHG

Shift Engineer

  • The Hague, NETHERLANDS
  • Hotels - Restaurants

Job description



Description

About us
“At the heart of every great stay is a great host.”At voco™, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.Whether you’re in a rush and need something fast or want to take your time over your welcome treat after a long journey, it’s all good. Eat, sleep, and everything in between. Cosy bedding, invigorating showers, and great food and drink available 24/7 (either in the restaurant, bar, or your room) are standard here. Plus, there’s fast Wi-Fi everywhere and your room has all the charging points you need for your devices. For every occasion, meetings, entertaining clients, writing up a report in your room, or grabbing a coffee as you catch up with emails in the bar – whatever work has in store, we work around you. We’re here to make sure you have everything you need to get the best out of the day. Part of the IHG® family, you can rely on a uniquely voco™ experience every stay, but with some of the extra advantages that come with being part of IHG. Such as the benefits of the IHG Rewards Club, one of the world’s largest loyalty programs. Just as friendly to the environment we look after the planet with the same care as we look after our guests. So you can relax knowing that everything from your super comfy bed to the ingredients on our menu is designed to reduce our environmental impact. We’re looking for people with as much character as our unique new lifestyle hotels. If you love looking after people and hate stuffy service, you’ll be right at home at voco™. Start a different kind of career as part of IHG’s family of 17 global brands and 5,500+ hotels around the world. Be Thoughtful: We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re hosts our guests can always count on. Be Natural: We’re genuine, natural hosts – always friendly, relaxed, and charming. We get to know our guests and build a personal rapport, putting them at ease throughout their stay. Make it memorable: We’re hosts who share our local knowledge and personal recommendations to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable. About us voco® The HagueA modernist urban home for the overseas explorer: voco™ The Hague, where quintessential Dutch design and our unstuffy style come together in the city centre of The Hague. Based in the Royal Quarter, this beautiful former bank building has the city’s shops, museum, and heritage locations as well as the embassy quarter and Peace Palace within walking distance. By taking the tram in front of the hotel, you will find yourself at the central station in 9 min or at the seaside within 15 min. Our welcoming guest rooms offer thoughtful voco™ touches with quality bedding and eco-friendly upscale amenities. Catch up over local dishes in Botanica garden kitchen & bar, discover drinks inspired by the Dutch Sea explorations from Ultramarijn wonderbar or hang out in our garden terrace to enjoy the voco™ life. With 2 boardrooms, a versatile work play area, and a below-ground private bar you will find various locations to meet, gather or celebrate.
Your day to day
In voco® The Hague everything is new, but this might come with some fine tuning. And… we want to keep everything is the best possible state, and that’s where you are responsible for. As Shift Engineer you get to know the hotel extremely well, you might even get to know every little corner of the hotel. In this role you perform routine maintenance tasks like legionella control and preventive maintenance in rooms, but you also act upon interferences and defects. You know how to prioritize your tasks, and together with the Cluster Maintenance Lead and Assistant Lead you make sure everything is done. And, don’t forget, there are guests everywhere, so make sure to present yourself as a host. You are responsible for• Understanding and responding to guests’ needs to ensure high level of guest satisfaction.• Performing of returning maintenance tasks according to checklists and procedures such as legionella control and pest control.• Responding to maintenance requests from all the departments and assisting departments with any issues related to engineering and maintenance.• Following the preventive maintenance program to ensure facilities are maintained and in service.• Maintaining safe and secure environment for guests and team members in compliance with regulatory policies and procedures. Hotel security to minimize risk of theft, crime and other hazards. Hotel fire safety.• Requesting the order of parts and supplies in a timely and efficient manner while minimizing waste and maintaining sustainable initiatives.• Maintaining the files and records that are necessary to manage the department efficiently.• Building and maintaining relations with outside contacts including guests, regulatory agencies, contractors, suppliers and others as needed.• Living thevoco™ brand with pride, passion & energy. Creating & inspiring others to deliver memorable branded guest experiences.• Promoting teamwork and lifestyle service through daily communication and coordination with other teams.• Ad-hoc duties as required – unexpected moments when we have to pull together as a team to get a task done.
What we need from you
• Excellent time management & prioritization skills.• Positive attitude and excellent communication skills.• A hands-on mentality.• Speaks & write fluent English & Dutch• Work experience in a 4/5 start environment is a plus.
What we offer
In return for your hard work, you can look forward to a competitive salary and benefits package – including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. And because voco™ The Hague belongs to the IHG® family of brands, you'll also benefit from all the opportunities that come from being part of a successful, global hospitality company with over 5500 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to voco™ The Hague and IHG and we'll make sure you'll have room to be yourself.

Make every future a success.
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