Maintenance Representative

Job description

Description

About us

At Crowne Plaza ® , we want our guests to feel able to do their best, achieve their goals and be recognized for their success.  To help them we need you to stay One Step Ahead and:

·  Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
·  Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
·  M ake it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
Your day to day

·  Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.

·  Organise supplies and make sure equipment is ready for the next day

·  Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment

·  Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool

·  Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times

 

·  Be a friendly face and helping hand to our guests

·  Keep your supervisor or duty manager in the loop and tell them about any low running supplies

·  Look smart and approachable in your uniform

·  Be ready to take on extra duties as and when the team needs you

 

What we need from you

·  Experience – you’ll have at least one year of maintenance or repair work under your belt

·  A high school diploma or related vocational training

·  You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom

·  On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures

·  CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal

·  Fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot

·  Compliance – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language

·  Great communication skills, you’ll be warm, welcoming and easy to talk to

 

What we offer

We'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.