Income Auditor - Dar Al Iman InterContinental Madinah

Job description

Description

About us

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels. Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerDo you see yourself as an Executive Assistant Manager at Intercontinental Dar Al Iman Hotel in Madinah?When you’re a part of IHG, you're more than your job title. And that's what we love - the individual talents, interests and dreams that make you who you are. Join us and we won't expect you to conform to any stereotype - because we know that a team with different perspectives and passions can only make us stronger.Intercontinental Dar Al Iman hotel in Madinah is considered one of the best branded hotels with a fabulous location in the courtyard of the Prophet's Mosque, close to shopping arcades and a commercial center. The hotel is just 25 minutes’ drive from Madinah International Airport.The majority of the 278 spacious deluxe guest rooms enjoy enviable views of the prophet’s mosque.The spacious variable suites offer many choices to meet all guest’s needs. For those guests requiring self-contained accommodation or extra space for a family, Intercontinental Dar Al Iman Hotel has 46 spacious elegantly furnished VIP apartments. Most of them have a spectacular view of the Prophet’s Mosque with multiple choices.Rotana Restaurant – serving international and oriental cuisine. At the weekends it features special theme dinner buffets.Tea lounge – Wherein you find the solidarity taste and the preferred variety from the all flavors of team and coffee with light snacks.Take away coffee lounge – offers a variety of delights to take away for the outside visitors.Al Huda Lounge – is an ideal venue for conferences or banquets, providing for banquets accommodating up to 250 guests in a theatre style and up to 60 delegates in a boardroom set-up for smaller meetings, conferences or seminars.The hotel has also a 24-hour room service, outside catering, same day laundry and dry-cleaning service, airport meet and assist service, internet facilities, money exchange, and car parking up to 100 cars and a fully equipped business center.

Your day to day

Duties & Responsibilities:

FINANCIAL RETURNS:

Prepares daily income report.

Investigates discrepancies and corrects same as indicated in Night Auditor and Restaurant Auditor’s Logbook.

Compares the Housekeeper’s Report against Night Receptionist room report. Lists the discrepancies noted and make investigation of these discrepancies and takes appropriate action.

 Perform duties indicated in the Income Auditor check list (copy attached).

Supervises the activities of Assistant Income Auditor and Night Auditor.

Ensure completion of monthly Income Auditor check list.

Reports in Logbook all discrepancies for the attention of Internal Auditor and Controller.

Supervises and controls Restaurant Checks issues Logbook.

Complies with Hotel’s Health, Safety & Hygiene policy.

Perform related duties and special projects as assigned.

PEOPLE:

Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.

Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision making impacts profits.

 

GUEST EXPERIENCE:

Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.

Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution.

 

RESPONSIBLE BUSINESS:

Maintain acceptable accounting practices as required by company policy and procedures.

Follow all the safety procedures.

Follow financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements.

Perform other duties as assigned.

What we need from you

ACCOUNTABILITY

This is the Accounting job in a large full-service, luxury, or resort hotel.

 

QUALIFICATIONS AND REQUIREMENTS

Demonstrate an understanding and awareness of all policies and procedures relating to Health, Hygiene and Risk Management. You will need to be flexible with working hours and be a team player. You will have the knowledge of Opera and Sun systems. Bachelor of Commerce or equivalent degree, fluency in English and at least 1 year of income auditing experience is required.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 25 pounds

Communicating with other people

 

OTHER:

Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

Problem-solving, reasoning, motivating, organizational and training abilities are used often.

Reading abilities are used often in reviewing financial analyses, budgets, and other related reports. Writing abilities are used in compiling these financial reports, as well as to document.

 

May be required to work nights, weekends, and/or holidays.

Only Muslim candidates can apply for this position.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the IHG® brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5795 hotels in over 100 countries around the world. So, whoever you are, whatever you love doing, bring your passion to IHG® and at IHG we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com