Expires soon IHG

Cashier/Greeter - Hotel Restaurant

  • Torrance (Los Angeles)
  • Hotels - Restaurants

Job description



Description

About us

Welcome guests to restaurant and accept payment when they are done.

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

Be you – by being natural, professional and personable in the way you are with people

Get ready – by taking notice and using your knowledge so that you are prepared for anything

Show you care – by being thoughtful in the way you welcome and connect with guests

Take action – by showing initiative, taking ownership and going the extra mile

 

 

Your day to day

FINANCIAL RETURNS

·  Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.

PEOPLE

·  Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE

·  Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed.  Alert guests when table is available. 
·  May be asked to handle guest complaints and special requests.

RESPONSIBLE BUSINESS

·  May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
·  May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
·  May assist with other duties as assigned.
What we need from you

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
·  Handling food objects, products and utensils
·  Using a keyboard
·  Bending, stooping, kneeling

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
·  Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
·  Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
·  Basic math skills are frequently used when handling cash and credit, quantities, and variances.
·  May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What we offer

In return we'll give you a competitive financial and benefits package which includes Medical, Dental, Vision, Disability and Life Insurance, a matching 401k plan, hotel discounts worldwide and much more. We will give you the chance to work at a wonderful hotel with a great team of people.

Most importantly, we'll give you the Room to be Yourself. So what's your passion? If you think you can bring your passion to the role of cashier/greeter we'd like to hear from you. Please .

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Make every future a success.
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