System Services Representative

Job description

The top responsibilities for this SSR role are: Keep an excellent customer satisfaction at all time. Repair IT equipment from IBM and a lot of OEM manufacturing companies. Fix software problems for all customer with a contract with IBM in the Montreal area.

Auto req ID

136701BR
Required Education

Technical Diploma
Role ( Job Role )

System Services Representative
State / Province

QUEBEC
Primary job category

Product Services
Contract type

Fixed Term - Short Term
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 100% or 5 days a week (home on weekends - based on project requirements)
IBM Business Group

GTS
Preferred Education

Technical Diploma
City / Township / Village

MONTREAL
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Deep It Skills (3 years minimum).
·  ABM 3 years, Servers 3 years, Software 3 years, Networking 3 years, Storage 3 years.
·  Must be bilingual French/Englis
Country

Canada
Preferred Technical and Professional Experience

·  3 years of Break-fix repair in an IT Company is a must.
·  Deskside support would also be considered.
Eligibility Requirements

For candidates in Canada only
Position Type

Professional
New Collar Role

No