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Offers “IBM”

days ago IBM

Solution Assurance Quality Practitioner

  • Internship
  • Guadalajara, MEXICO
  • Project / Product management

Job description



Individual will be responsible to perform Technical and Delivery Assessments (TDA) within the Solution Assurance process. This will include both Pre-Sale TDA and Pre-Install TDA engagements. These TDA engagements will include using the Solution Assurance web tool IMPACT to document in detail all the documentation from the conference call with the IBM Marketing and Service teams and the Client participants. All the detailed documentation will then be shared with the participants attending the conference call. To conduct these engagements individual will need background in Hardware planning for Storage, Power Systems and z Systems.

Individual will also be responsible to assist in maintaining the IMPACT tool and perform user testing and other tasks as needed. They will continue to keep skills up to date regarding new products being added the List of Hardware that require Client teams to conduct a TDA.

Auto req ID

320787BR
Required Education

Bachelor's Degree
Role ( Job Role )

Support Center Representative
State / Province

JALISCO
Primary job category

Product Services
Company

(0178) IBM Servicios Profesionales, S. de R. L. de C.V.
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Bachelor's Degree
City / Township / Village

Guadalajara
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Field experience with Storage, Power Systems, and z Systems Hardware

Installation planning for Hardware

Country/Region

Mexico
Preferred Technical and Professional Experience

-
Secondary Job Category

Other Product Services
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.