Software Engineer - IBM - Rochester - Wizbii

Software Engineer

  • Par IBM
  • Rochester (United States of America)
  • Bachelor's Degree
  • Développement informatique
2018-10-05T12:40:19+0000

Description de l'offre

Software Remote Technical Support
The IBM i Global Support Center prides itself in providing quality remote
technical support to its large Power Systems IBM i client base world wide.

Our Remote Technical Support Representatives provide technical assistance
to clients and/or other IBM organizations using problem determination and
identification skills to prioritize and diagnose problems to resolution.
Candidates must be able to quickly understand complex problems,
use an analytical thought process, and be able to set up client
environments to recreate problems.
Candidates must be comfortable in client-facing situations and being able to
handle client environments where customer business operations have been
impacted by application or system outages.

We are looking for qualified individuals who have exceptional technical and
interpersonal skills, along with strong verbal and written communication skills.
Having previous experience in technical support or with IBM i is preferred.
In addition, candidates must have a desire to work in a dynamic, fast paced,
client oriented, team environment providing remote technical support for a diverse
range of software products across the IBM i operating system (database,
communications, systems management, client access, etc).
Auto req ID

181210BR
Required Education

Bachelor's Degree
Role ( Job Role )

Technical Support Professional
State / Province

MINNESOTA
Primary job category

Software Development & Support
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Systems
Preferred Education

Bachelor's Degree
City / Township / Village

ROCHESTER
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Working knowledge in the following products. Database concepts, SQL, Journaling and query management.
Country/Region

United States
Preferred Technical and Professional Experience

Knowledge of the IBM I Operating System. Supporting remote client experience. Programming skills in current languages.
Secondary Job Category

Other Software Development & Support
Eligibility Requirements

-
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire

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À propos de IBM

IBM est leader mondial au service de la technologie de l'information. Ses activités, toujours au service de l'innovation, gravitent autour du matériel informatique, des logiciels et des services informatiques. Fondé en 1911, cette multinationale américaine a son siège social général à New York, aux États-Unis. En France, c'est à Bois-Colombes que se situe le siège depuis 1914. IBM France est aussi présent dans toutes les plus grandes villes françaises (Paris, Lyon, Marseille, Toulouse, Bordeaux, Montpellier...) et compte plus de 11000 collaborateurs.

L'entreprise très dynamique et en constante recherche d'innovation recrute régulièrement de jeunes diplômés en stages, alternances, VIE, CDD ou CDI pour être acteur de ce mouvement. La société offre des postes de consultants, de chefs de projet, architectes d'application, ingénieurs systèmes, mais prend également en charge des métiers tels que les ingénieurs marketing ou responsables ressources humaines. Peu importe la carrière que vous souhaitez bâtir, IBM peut vous permettre de vous épanouir grâce à ses nombreuses opportunités à travers le monde.

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