ServiceNow Solutioning Architect

Job description

*Job Description

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.

Bottom line? We outthink ordinary. Discover what you can do at IBM.

Act as a Lead Architect for the ServiceNow ITSM suite offerings within a larger IBM Services Management Practice. The Architect plays a key role in both pre-sales and delivery, helping to define offerings, design solutions and implement them on the ServiceNow platform.

The ITSM Architect will:
·  Play a key role in the sales cycle by delivering demos, preparing presentations to clients, designing solution architecture, and acting as a subject matter expert for bid teams across industries.
·  Manage the delivery of ServiceNow projects, coordinating with on and offshore teams and providing technical expertise as required
·  Support the development and extension of offerings around the ServiceNow platform, especially involving the IT Business Management and IT Operations Management modules
·  Consult on, design, and lead development of integrations between ServiceNow and other best-of-breed enterprise tools
·  Lead and participate in development teams following common methodologies including Agile
·  Have exceptional communication and presentation skills covering both technical and business concepts:
·  Mentoring and training delivery to colleagues of ServiceNow capabilities, solutions and offerings
·  Demo of ServiceNow offerings and articulate the client value proposition
·  Act as the ServiceNow subject matter expert at IBM sponsored events
·  Understand ITIL and architecture frameworks. ITIL certification desirable Successful candidates for these positions will work onsite at the IBM Client Innovation Center in Monroe. The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Monroe center. However, some travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel up to 50% of the time. This is a traditional office position. You must live in, or be willing to relocate to, Louisiana. T This is not a work from home position. Sponsorship opportunities do not currently exist.

BENEFITS
Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.

CAREER GROWTH
Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

Skill development: helping our employees grow their foundational skills
Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee's strengths and career aspirations
Diversity of people: Diversity of thought driving collective innovation

In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.

CORPORATE CITIZENSHIP
With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!
·  http://www.ibm.com/ibm/responsibility/initiatives.html
·  http://www.ibm.com/ibm/responsibility/corporateservicecorps

Auto req ID

211352BR
Required Education

Bachelor's Degree
Role ( Job Role )

Application Architect
State / Province

LOUISIANA
Primary job category

Architect
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 50% or 3 days a week (home on weekends - based on project requirements)
IBM Business Group

GBS
Preferred Education

Master's Degree
City / Township / Village

MONROE
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  3-6 years of experience in design and implementation of ServiceNow Platform
·  3-4 years of experience in Platform Architecture Management
·  2-4 years experience working with Agile Methodology
·  3 years experience as a Certified Scrum Master
·  3-6 years of experience in a sales or customer facing role
·  3-4 of years of experience in managing budgets
Country/Region

United States
Preferred Technical and Professional Experience

·  ServiceNow Certified Application Developer Certification
·  ServiceNow Certified Implementation Specialist
·  Certification ITIL Certification
Secondary Job Category

Other Architect
Eligibility Requirements

na
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire