Project Control Officer (PCO)

Job description

IBM Global Business Services (GBS) helps our clients fundamentally redesign experiences to create new sources of value, digitally reinvent their operations for great efficiency and transform their entire enterprises through cognitive. We invite you to consider joining IBM's global reach, outcome-focused methodologies, domain skills and deep industry expertise that are helping transform the way we live and work.
IBM's state-of-the-art Client Innovation Centre (CIC) opened in Nova Scotia in March 2013 and is the first of its kind in Canada. The Centre weaves together IBM’s business insights and industry-leading software portfolio and is ideally suited for any client that needs flexible access to emerging or niche skills that may not be cost effective to grow internally. In addition, our focus on our team is unparalleled as demonstrated by the following:

As an IBMer, you can change the way the world works.

Join IBM and be part of a diverse and global team of thinkers and doers—people who want to make an impact, cultivate their expertise and collaborate with some of the world’s top business and technology professionals.

Network in an open, friendly and flexible work environment where diversity is embraced and new, creative ways of thinking are encouraged and supported. There is no better place to launch or further your career.

IBM seeks to hire a Project Control Officer (PCO)

Job Duties:

Resource will collaboratively work with and across multiple teams providing direction on process along with assignment and tracking of reviews and supporting ad-hoc request. These teams include, Account and Proposal teams, Deal Review Coordinators, Risk and TDA Consultants.

Main Responsibilities:
· Develop and maintain high quality collaborative relationship across a range of IBM organizations
· Develop trusted relationships with internal clients helping them navigate to what is required to for Risk and TDA reviews, and Deal Reviews (SRRs and PRRs).
· Monitor Risk in-box and respond to requests on a timely basis
· Supporting assignment of risk reviews and follow up with Risk Consultants workload for assignment of reviews
· Be the central focal to manage bandwidth & align reviewers to deals.
· Escalating and supporting the re-prioritization with the Risk Leader
· Maintain the Risk tracker updated and validated that the reviews are marked complete
· Maintain the NA Deal Tracker for potential pipeline of SRRs and PRRs
· Answer partner questions regarding the TDA and Risk processes
· Answer questions on Deal Review process and requirements
· Help maintain database, BOX or other tools with data repository requirements
· Assist in metrics reporting, process compliance and improvements. And Weekly and Monthly capture of data from multiple sources for metrics reporting and status.
· Assist with identification and prioritization of TDA/Risk application feature enhancements
· Spreadsheet development and updating
· Raising of delays and issues with processes, as well as, recommendations for improvement
· Provide risk management leadership reporting along with facilitating escalation awareness and support.

Skill and Experience Needs:
· Excel and working with large fluid spreadsheets.
· A plus are: Macro creation, pivot tables, data validation, formula use to include vlookup, scheduling and email
· Ability to learn new processes, coach and direct process with small teams
· Operate in a fluid and fast pace environment and process
· Excellent communication skills, both verbal and written
· Ability to communicate with multiple levels of management and executives
· An Understanding of IBM Global Business Services Deal Review Process, Sectors and Growth Platforms
· Learn new tools as needed

Must have Enhanced Security clearance

Auto req ID

177916BR
Required Education

Associate's Degree/College Diploma
Role ( Job Role )

Project Manager
State / Province

NOVA SCOTIA
Primary job category

Project Management
Company

(0026) IBM Canada Limited - IBM Canada Limitee
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

GBS
Preferred Education

Master's Degree
City / Township / Village

BEDFORD
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Must have Enhanced Security clearance
Country/Region

Canada
Preferred Technical and Professional Experience

n/a
Eligibility Requirements

Must be eligible to work in Canada.
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire