Procurement Team Leader French

Job description

The Procurement Team Leader supervises a team of specialists and handles escalations. He/ She is the role model for the team in terms of leadership, motivation and positive behavior. The Team Leader assists the Delivery Manager with the delivery of a high quality, customer focused service to clients and for the timely and accurate processing of complex F&A transactions and all related tasks within agreed Service Level Agreements (SLAs) and control frameworks.
Scope of duties:
·  To provide Management with timely and accurate reporting that captures performance trend metrics of the Team
·  To provide daily support to the Team in order to achieve 100% customer satisfaction
·  To set, monitor & report the team targets and goals on a monthly / quarterly basis in line with the targets
·  Constant process review and document improvement areas for the team
·  Ensuring all processes / procedures are documented and updated as and when required
·  Ensure maintenance of headcount to deliver customer requirements and work with HR to manage attrition and deliver quality of hire to maintain a stable workforce with the relevant knowledge and skills to complete the work and deliver a quality service to the end customer
Auto req ID

78692BR
Required Education

Bachelor's Degree
Role ( Job Role )

Fin & Admin Delivery Team Leader
State / Province

MALOPOLSKIE
Primary job category

Finance
Contract type

Regular
Employment Type

Full-Time
ERBP

Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
Preferred Education

Master's Degree
City / Township / Village

KRAKOW
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  At least 3 years experience in MS Office especially Excel
·  At least 3 years experience in procurement/accounting
·  At least 6 months experience in people management experience in a Team Leader or stand in role
·  English: Fluent
·  French: B2
Country

Poland
Preferred Technical and Professional Experience

·  Master's Degree - Finance or Management as an asset
·  At least 3 years experience in MS Office especially Excel
·  At least 3 years experience in procurement/accounting
·  At least 6-12 months experience in people management experience in a Team Leader or stand in role
·  English: Fluent
·  French: Fluent preferred (B2 minimum)
Secondary Job Category

Business Outsourcing Delivery - Fin & Admin
Eligibility Requirements

N/A