Order to Cash Associate (Confident French)

Job description

Objective of the job:

The associate ensures that the daily activities are completed according to the statement of work, procedures, business goals, and/or service levels, as agreed with our clients. Is aware that process activities need to be prioritized and completed based upon the level of urgency, as directed by their Manager or Team Lead. Frequently communicates with all appropriate stakeholders to ensure people are informed of any issues or delays in achieving daily objectives. Makes suggestions to simplify, standardize and improve processes and procedures.

Responsibilities:
(The main responsibilities include the below activities depending upon the team and country requirements, but is not limited to only these)

·  Maintain up-to-date billing system
·  Generate and send out invoices
·  Follow up on, collect and allocate payments
·  Carry out billing, collection and reporting activities according to specific deadlines
·  Perform account reconciliations
·  Monitor customer account details for non-payments, delayed payments and other irregularities
·  Research and resolve payment discrepancies
·  Review AR aging to ensure compliance
·  Maintain accounts receivable customer files and records
·  Follow established procedures for processing receipts, cash etc
·  Process credit card payments
·  Investigate and resolve customer queries
·  Process adjustments
·  Communicate with customers via phone, email or mail
·  Assist with month-end closing
·  Publish reports
Auto req ID

147758BR
Required Education

Bachelor's Degree
Role ( Job Role )

Fin & Admin Business Analyst
State / Province

BUDAPEST
Primary job category

Finance
Company

(0812) IBM Hungary International Shared Services Center LTD.
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

None
City / Township / Village

BUDAPEST
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  French: Confident
·  English: Intermediate
·  0-1year of accounts receivable experience
·  Basic knowledge of MS Office
·  Basic knowledge of SAP ERP
Country/Region

Hungary
Preferred Technical and Professional Experience

none
Eligibility Requirements

none
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
New Collar Role

No