Network Engineer II - Data Center Engineering

Job description

IBM Bluemix Infrastructure (SoftLayer), has a global network that is deployed using cutting-edge platforms and we are looking fore Network Engineer II is to assist in the development, engineering, deployment, configuration, break/fix resolution, security and management of SoftLayer's networks. This position interfaces directly with our data center staff, procurement teams, management, development teams, and vendor support staff.

Responsibilities Include:
·  Receive escalations from our NOC, Network Support Engineers, and Management
·  Provide support to Sales for customer related network issues
·  Engage with Technical Account Managers and/or Sales Engineers to represent the networking department in discussions with customers
·  Troubleshoot and identify network issues as they are escalated and fix/escalate/document as needed/required
·  Performance analysis and optimization
·  Create diagrams and other documentation of network environments
·  Ability to recognize and prioritize critical tasks independently
·  Plan, schedule, and implement network maintenances
·  Meet project deadlines
·  Collaboratively manage vendor support escalations
CLDSFT5K
Auto req ID

174417BR
Required Education

High School Diploma/GED
Role ( Job Role )

Content Management Solutions Specialist
State / Province

TEXAS
Primary job category

Technical Specialist
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Hybrid Cloud
Preferred Education

Bachelor's Degree
City / Township / Village

DALLAS
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  2-5 years' experience in a customer facing support position
·  2+ years' working on large-scale service provider networks
·  3+ years' network engineering experience
·  Strong networking troubleshooting skills
·  Demonstrated organization and time management skills
·  Demonstrated verbal and written communication skills
·  Ability to work remotely with little or no direct supervision
·  Must be self-motivated and disciplined
·  Ability to recognize and prioritize critical tasks independently
Country/Region

United States
Preferred Technical and Professional Experience

·  Vendor Certifications: CCNP, CCIE, JNCIP, JNCIE
·  Vendor Hardware Platforms: Cisco Catalyst 6500, Cisco Nexus 7000, Juniper MX, Cisco switches, Arista switches
·  High Availability Technologies: HSRP, VRRP, MLAG, VSS, VPC
·  Routing Protocols: OSPF, BGP, MPLS
·  Scripting Languages: Python, Perl, Bash, Expect/TCL
·  Operating Systems: Linux, BSD
Secondary Job Category

Services Specialist
Eligibility Requirements

US citizen or permanent resident.
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire