Linux/Unix Operator 2nd Level Support
Budapest, Magyarország IT development
Job description
Currently we are looking for a new colleague in our second level Unix/Linux team who will be responsible for providing Linux services for various customers from the aviation industry to ensure the effective, efficient and secure operation of large number of business critical systems. Join us now!
Responsibilities
· ensure the handling of incoming incidents according to the valid procedures and policies,· monitoring, alarm handling, resolution of outages,· execute scheduled and ad-hoc maintenance activities on the managed systems,
· participation in service-takeovers per requirements,
· communication and administration connected to operation,· know and verify the existence of systems and procedures required to fulfill operational requirements, generate proposals for these if needed,
· solve the service requests assigned by other support team/group,
· provide customer service for 2nd level operations,· assure customer satisfaction,
· inform Manager on Duty, Shiftleader, line manager about urgent and important topics respectively per requirements,
· precise handover of the shift,
· compliance of the business processes in the operations,
· complete administration tools timely and precisely.
· Work in 24/7 shifts (8 hours) What we offer
· Attractive compensation package with competitive base salary and benefits
· High-quality trainings and opportunities to acquire official professional certificates
· Long-term career development opportunities within IBM, including over 170 countries
· Nice work environment in Budapest, Infopark
· Employment for an indefinite period within a company with a powerful reputation for success, which is focused on innovation, growth and future technologies IBMHAIS1
Auto req ID
144863BR
Required Education
High School Diploma/GED
Role ( Job Role )
Systems Administrator
State / Province
BUDAPEST
Primary job category
Technical Specialist
Company
(0386) IBM Data Storage Systems Information Technology LLC
Contract type
Regular
Employment Type
Full-Time
ERBP
Yes
Is this role a commissionable/sales incentive based position?
No
Travel Required
No Travel
IBM Business Group
GTS
Preferred Education
Master's Degree
City / Township / Village
BUDAPEST
EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
· Experience/knowledge of one LINUX distribution
· Preferably 1 year work experience in similar position (Installation, Administration, Configuration and Technical support in LINUX infrastructures)
· Basic network knowledge
· Basic Linux performance management experience
· English: Intermediate level (spoken and written)
· Communication skills and teamwork
· “Can do” attitude
Country/Region
Hungary
Preferred Technical and Professional Experience
· Working experience in Database administration
· Basic knowledge of networking protocols (TCP/IP)
· Background support of LINUX systems running corporate business applications
· Good problem solving skills
· Fluency in Hungarian
Eligibility Requirements
None
Position Type
Professional
New Collar Role
Yes