Offers “IBM”

Expires soon IBM

L2 Support Engineer - Internship

  • Belfast (County Antrim)

Job description

Description
The IBM Security Lab in Belfast are looking for Computer Science (or related) intern to join our Security Intelligence support team.
As an Advanced Threat Security Support Professional, you will be an integral part of our EMEA ATS Support team. You will be involved in supporting IBM QRadar – one of the leading Security Incident Event Managers worldwide.
You will gain exposure to a wide range of Security technologies, and the opportunity to expand your knowledge into Cyber Security. You will find a challenging role with great rewards gained when assisting in solving mission critical situations for large multinational companies globally.

Main Duties
Support roles will experience working in a team of engineers providing Level 2 Support for IBM's market leading QRadar portfolio of Security solutions. Engineers work directly with IBM's clients, resolving real world problems through performing diagnostics, performance optimization, security incident analysis, solution/partner recommendations, and product knowledge transfer.
To succeed in this role you will have desire to learn new technologies, strong researching and problem solving skills.

Essential Requirements

·  Must have good problem solving/troubleshooting skills.
·  Candidates will require an engineering mindset.
·  Self starter
·  Candidates will need a good initiative to independently research, identify, and develop solutions to a variety of customer issues.
·  Must be able to communicate clearly and professionally with IBM colleagues, and our clients, right up to CISO level.

Desirable Requirements

·  Interest in Networking/Troubleshooting Security experience
·  Some knowledge of Linux/Unix, Java, JavaScript, HTML, CSS
·  Good problem solving/troubleshooting abilities
·  Good verbal and written communication skills
Auto req ID

281135BR
Required Education

Bachelor's Degree
Role ( Job Role )

Technical Support Professional
State / Province

BELFAST
Primary job category

Software Development & Support
Company

(8660) IBM United Kingdom Limited
Contract type

Internship
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

Security
Preferred Education

Bachelor's Degree
City / Township / Village

BELFAST
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  You should be interested in taking a year out as part of your degree.
·  You must be on target for at least a 2:1 in your degree.
·  You must also be in your penultimate year of study.
·  An interest in technology and how it can change business.
·  Must have good problem solving/troubleshooting skills.
·  Candidates will require an engineering mindset.
·  Self starter
·  Candidates will need a good initiative to independently research, identify, and develop solutions to a variety of customer issues.
·  Must be able to communicate clearly and professionally with IBM colleagues, and our clients, right up to CISO level.
Country/Region

United Kingdom
Preferred Technical and Professional Experience

·  Interest in Networking/Troubleshooting Security experience
·  Some knowledge of Linux/Unix, Java, JavaScript, HTML, CSS
·  Good problem solving/troubleshooting abilities
·  Good verbal and written communication skills
Secondary Job Category

Other Software Development & Support
Eligibility Requirements

Authorisation to work in the UK for the duration of the placement (without sponsorship).
Position Type

Intern
Early Professional Track

No Track
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM is a leading provider of enterprise security solutions. Named by industry analysts as a leader in 12 security market segment categories, IBM Security is a multi-billion dollar business that is rapidly growing. In an industry focused on building walls, IBM Security is focused on creating an open, connected security ecosystem that leverages AI and cloud to help clients improve compliance, stop threats, and grow their business securely.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Make every future a success.
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