Customer Service Representative - various language combinations

Job description

| ENGLISH + TURKISH | POLISH | DUTCH | GERMAN | SPANISH | PORTUGUESE | FRENCH | ITALIAN | HUNGARIAN | RUSSIAN | GREEK | and | CROATIAN + CZECH
Imagine the possibility of working on a daily basis with a foreign language, be surrounded by over 80 different nationalities and have possibilities to help others and to learn new things? We are looking for enthusiastic colleagues able to speak on B2/C1 level TURKISH or RUSSIAN or POLISH or DUTCH or GERMAN or SPANISH or PORTUGUESE or FRENCH or HUNGARIAN and who has at least basic IT knowledge and willingness to learn and develop more and more.

We are waiting for you! Are you ready for us to give you a call? Just apply!

YOU:
·  Are sociable person,
·  Have great listening skills and passion to help others,
·  Are polite and tactful (even with some not very happy customers),
·  Are able to analyze information and solve problems,
·  Are always optimistic and positive (or just trying to be),
·  Have some basic IT skills. YOU WILL:
·  Work in international environment in the biggest IT company in Brno,
·  Handle inbound and outbound calls in a foreign language,
·  Provide customer support to our B2B clients, where you will be responsible for providing satisfactory resolution BENEFITS we offer:
·  Language, soft skills and IT skills improvement
·  Cultural closeness, diversity
·  Personal development and work in team
·  Understanding the basics for development
·  Expertise on various IT processes
·  Access to numerous e-learnings, certifications, free language courses
·  Relocation assistance (for German, Dutch and French language)
·  Private medical insurance plan
·  Additional 5 days of paid holidays
·  Pension and life insurance
·  Attractive referral bonus programs
·  Multisport Card (800 sport and relax centers in 140 cities over Czech Republic)
·  Various discounts in restaurants, electronics, beauty salons
·  Attractive mobile tariff for all employees Please, take in consideration, that should your application be successful, our recruiters will contact you within 14 days.
Auto req ID

138045BR
Required Education

High School Diploma/GED
Role ( Job Role )

Service Delivery Specialist
State / Province

BRNO-MĚSTO
Primary job category

Technical Specialist
Company

(0674) IBM Global Services Delivery Center Czech Republic s.r.o.
Contract type

Fixed Term - Long Term
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Bachelor's Degree
City / Township / Village

BRNO
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Are sociable person,
·  Have great listening skills and passion to help others,
·  Are polite and tactful (even with some not very happy customers),
·  Are able to analyze information and solve problems,
·  Are always optimistic and positive (or just trying to be),
·  Have some basic IT skills.
Country/Region

Czech Republic
Preferred Technical and Professional Experience

Bachelor degree,
IT background
Eligibility Requirements

none
Position Type

Early Professional
Early Professional Track

Track unaligned
New Collar Role

No