You and IBM India
IBM's Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever.
We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award 'Best Employer of People with Disabilities' and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace — We advocate for fairness and equality as everyone is, and always has been, welcome at IBM.
We at IBM Global Business Services (GBS) are a dynamic group of Business, Strategy and Technology professionals - a specific source of best-in-class Industry Consulting, Application and Business process management, supported by the industry's most sophisticated outcome-based delivery model. All designed to be the Digital Reinvention partner for leading clients across the world - providing value-led and asset-powered end to end solutions.
With a global footprint in over 170 countries, we are empowering clients to build upon their tremendous heritage in Application Innovation processes and also transform them to a Cloud, Cognitive and Social centric world. With skills across six sectors and 17 industries, all major service lines and competencies, IBM's GBS is a promising business unit in itself to be a part of.
Through our unique global delivery network; IBM offers global expertise coupled with a deep understanding of local capabilities, markets and cultures you could be part of and partner on some great projects with some of the best corporations in the world across geographies.
A day in the role will include...
· Developing / maintaining / supporting application using Remedy tools.
· Working with team, sharing the idea with team.
You will come with...
· Fluency in communication.
· Good understanding of Remedy applications.
How we'll help you grow...
· You'll have access to all the technical and management training courses to grow your expertise.
· You'll learn directly from expert developers in the field; our team leads love to mentor.
· You have the opportunity to work in many different areas to determine what really excites you.
Auto req ID
Role ( Job Role )
State / Province
Primary job category
(0063) IBM India Private Limited
Is this role a commissionable/sales incentive based position?
Up to 10% or 1 day a week
IBM Business Group
City / Township / Village
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
· 3 years experience on Remedy AR System and ITSM suite.
· Remedy Service Desk (IM/PM), Change Management (CM).
· Service Request Management (SRM), Service Level Management (SLM).
Preferred Technical and Professional Experience
· Unix environment Good Knowledge
· Experience in ADDM is an advantage
Secondary Job Category
Early Professional Track
Industry Early Professional
For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role
Lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world's technology leader. Come to IBM and make a global impact!
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.